O/N Merchandising Lead

Walmart • Bristol, VA

13d • $22 - $30 • Onsite

About The Position

The O/N Merchandising Lead provides member service and supports members with self-service technology, purchasing decisions, locating merchandise, resolving concerns, and learning about company products and services. The role assists management with supervising associates, including assigning duties, communicating goals and feedback, training and guiding associates, ensuring policy compliance, and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluations.

The position receives and stocks merchandise and supplies, organizes and maintains the sales floor, and completes required documentation. It maintains facility safety, merchandise presentation, and food and merchandise quality by following company procedures for safety, claims and returns, zoning, stocking, displays, pricing, product rotation, recalls, sanitation, and handling damaged or high-shrink goods. The lead also oversees the picking and staging of club pickup orders.

The role leads and participates in teams, coordinates work assignments, supports coworkers, and helps meet timelines and quality standards. It develops and implements processes in collaboration with managers, coworkers, customers, and business partners; monitors results and improvement opportunities; and demonstrates and supports company policies, ethics, and compliance. The position is based at the Sam’s Club at 21483 Market Center, Bristol, Virginia.

Requirements

• Must be 18 years of age or older.
• Six months of retail experience and six months of customer service experience.

Nice To Haves

• Leading a team.
• Supervisory experience, including hiring, evaluating, mentoring, developing, and managing others’ workloads.

Responsibilities

• Provide member service, identify member needs, assist with self-service technology and purchasing decisions, locate merchandise, resolve issues, and promote company products and services.
• Assist management in supervising associates by assigning duties, communicating goals and feedback, training associates, providing direction, supporting policy compliance and the Open Door Policy, and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.
• Receive and stock supplies and merchandise from distribution centers and vendors; organize and maintain the sales floor; use equipment; and complete required paperwork, logs, and documentation.
• Maintain facility safety by conducting safety sweeps, following forklift spotting and hazardous-material procedures and steel standards, and correcting or reporting unsafe situations.
• Maintain sales floor and merchandise presentation by handling claims and returns, zoning, stocking and organizing merchandise, setting up and cleaning displays, removing damaged goods, signing and pricing merchandise, identifying shrink and damages, and securing fragile and high-shrink merchandise.
• Monitor food and merchandise quality by following product rotation, code dating, recall, and sanitation procedures, and by merchandising, stocking, zoning, and cleaning departments.
• Lead and participate in teams by sharing resources and information, identifying customer needs and business priorities, coordinating work, and supporting timelines, work quality, and adaptation to change.
• Oversee the picking and staging of club pickup orders and ensure products are selected and staged according to company procedures.
• Develop, communicate, and implement processes and practices in collaboration with managers, coworkers, customers, and business partners; analyze information, monitor results, and identify improvement opportunities.
• Demonstrate and support compliance with company policies, procedures, ethics, and integrity standards; implement action plans; use the Open Door Policy; and assist management in addressing ethical and compliance issues.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off and/or PPTO, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U company-paid education benefits, including tuition, books, and fees for eligible programs from high school completion through bachelor’s degrees, English Language Learning, and short-form certificates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed