O/N Merchandising Lead

Walmart • Watertown, NY

8d • $23 - $31 • Onsite

About The Position

The O/N Merchandising Lead provides member service and supports members with self-service technology, purchasing decisions, merchandise location, and issue resolution. The role assists management in supervising associates, including assigning duties, communicating goals and feedback, training, guiding service approaches, supporting compliance with company policies, and participating in recruiting, hiring, scheduling, promotion, coaching, and evaluation.

The position receives and stocks merchandise and supplies, organizes and maintains the sales floor, completes required documentation, and ensures safe facility operations. It maintains merchandise presentation through stocking, zoning, displays, pricing, claims and returns, and handling damaged, fragile, or high-shrink goods. It also monitors food and merchandise quality, including product rotation, code dating, recalls, and sanitation.

The lead coordinates and participates in team assignments, supports associates through feedback and change, and oversees picking and staging of club pickup orders. The role develops and implements processes with business partners, monitors progress and improvement opportunities, and models and supports ethical conduct and compliance with company policies. The position is based at the Sam's Club location in Watertown, New York.

Requirements

• Must be at least 18 years of age.
• At least 6 months of retail experience and 6 months of customer service experience.
• Demonstrated merchandising, customer service, supervision, communication, ethical conduct, and retail operations capabilities.

Nice To Haves

• Experience leading a team.
• Supervisory experience that includes hiring, evaluating, mentoring, developing, and managing others' workload.

Responsibilities

• Provide member service by identifying needs, supporting self-service technology, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting company products and services.
• Assist management with supervising associates by assigning duties, communicating goals and feedback, training, providing direction, ensuring policy compliance, and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.
• Receive and stock merchandise and supplies; organize and maintain the sales floor; use equipment; and complete required paperwork, logs, and documentation.
• Maintain facility safety by conducting safety sweeps, following forklift spotting and hazardous-material procedures, adhering to steel standards, and correcting or reporting unsafe situations.
• Maintain sales-floor conditions and merchandise presentation by handling claims and returns, zoning, stocking and organizing merchandise, setting up and cleaning displays, removing damaged goods, signing and pricing items, identifying shrink and damages, and securing fragile and high-shrink merchandise.
• Monitor food and merchandise quality by following product rotation, code dating, recalls, and sanitation standards, and by stocking, zoning, and cleaning departments.
• Lead and participate in teams by coordinating work assignments, sharing resources and information, identifying needs and priorities, providing feedback and support, meeting timelines and quality standards, and helping others adapt to change.
• Oversee the picking and staging of club pickup orders and ensure products are selected and staged according to policy and procedures.
• Develop, communicate, and implement processes and practices with managers, co-workers, customers, and business partners; analyze information, monitor results, and identify improvement opportunities.
• Demonstrate and support company policies, procedures, and ethical standards; implement action plans, use the Open Door Policy, and assist management with ethical and compliance issues.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability benefits.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Company-paid Live Better U education program, including tuition, books, and fees for eligible programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed