O/N Merchandising Lead

Walmart • Kenosha, WI

9d • Onsite

About The Position

Provides member service by identifying member needs, guiding members on self-service technology, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting company products and services. Assists management in supervising associates by assigning duties, communicating goals and feedback, training associates, providing guidance on member service, ensuring policy compliance, supporting the Open Door Policy, and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.

Receives and stocks merchandise and supplies from distribution centers and vendors, organizes and maintains the sales floor, and completes required paperwork and documentation. Maintains facility safety by conducting safety sweeps, following forklift-spotting and hazardous-material procedures, adhering to steel standards, and correcting or reporting unsafe conditions. Maintains sales-floor presentation by handling claims and returns, zoning, stocking and organizing merchandise, setting up and cleaning displays, removing damaged goods, signing and pricing merchandise, identifying shrink and damages, and securing fragile and high-shrink items.

Monitors food and merchandise quality by following product rotation, code dating, recall, and sanitation procedures, and by stocking, zoning, and cleaning departments. Leads and participates in teams, coordinates work assignments, supports work quality and timelines, and helps others adapt to change. Oversees the picking and staging of club pickup orders throughout the day, ensuring orders are handled according to company policies and procedures.

Develops and implements processes and practices in collaboration with managers, co-workers, customers, and business partners; analyzes information, monitors results, and identifies improvement opportunities. Demonstrates and supports compliance with company policies, procedures, and ethical standards, and assists management in addressing compliance issues.

The role emphasizes respect for individuals, integrity, customer and member service, and striving for excellence. The position is based at the Sam's Club location at 3300 Brumback Blvd, Kenosha, Wisconsin.

Requirements

• Must be 18 years of age or older.
• At least 6 months of retail experience.
• At least 6 months of customer service experience.

Nice To Haves

• Experience leading a team.
• Supervisory experience involving hiring, evaluating, mentoring, developing, and managing the workload of others.

Responsibilities

• Provide member service by identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting products and services.
• Guide and support members using self-service technology.
• Assist management with supervising associates, including assigning duties, communicating goals and feedback, training, and providing direction on member service.
• Support compliance with company policies and procedures and the Open Door Policy; participate in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.
• Receive and stock supplies and merchandise from distribution centers and vendors; organize and maintain the sales floor and complete required documentation.
• Maintain facility safety by conducting safety sweeps, following forklift-spotting and hazardous-material procedures, following steel standards, and correcting or reporting unsafe conditions.
• Maintain sales-floor and merchandise presentation by handling claims and returns, zoning, stocking and organizing merchandise, setting up and cleaning displays, removing damaged goods, signing and pricing merchandise, identifying shrink and damages, and securing fragile and high-shrink merchandise.
• Monitor food and merchandise quality, including product rotation, code dating, recalls, and sanitation standards; stock, zone, and clean departments.
• Lead and participate in teams, coordinate work assignments, share resources and information, support timelines and work quality, and help others adapt to change.
• Oversee the picking and staging of club pickup orders and ensure products are selected and staged according to company policies and procedures.
• Develop, communicate, and implement processes and practices in collaboration with managers, co-workers, customers, and business partners; monitor results and identify improvement opportunities.
• Demonstrate and promote ethical conduct and compliance, model company standards, and assist management with correcting ethical and compliance issues.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes, subject to job classification and length of employment.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Company-paid education through Live Better U, including eligible programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are paid.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed