O/N Merchandising Lead

Walmart•Vestal, NY

1d•$24 - $32•Onsite

About The Position

The O/N Merchandising Lead provides member service and assists management with supervising associates in the assigned area. The role includes receiving and stocking merchandise, maintaining the sales floor and merchandise displays, monitoring food and merchandise quality, and ensuring facility safety. The lead also oversees the picking and staging of club pickup orders and helps develop and implement practices that meet business needs. The position promotes compliance with company policies, procedures, and ethical standards and models the company's values in working with members, associates, and business partners.

Requirements

Must be 18 years of age or older.
At least 6 months of retail experience and 6 months of customer service experience.

Nice To Haves

Experience leading a team.
Supervisory experience that includes hiring, evaluating, mentoring, developing, and managing others' workload.

Responsibilities

Acknowledge members, identify their needs, provide guidance on self-service technology, assist with purchasing decisions, locate merchandise, resolve concerns, and promote company products and services.
Assist management with supervising associates by assigning duties, communicating goals and feedback, training associates, providing direction on member service, ensuring policy compliance, supporting the Open Door Policy, and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.
Receive and stock supplies and merchandise from distribution centers and vendors; organize and maintain the sales floor using equipment and merchandising processes; and complete required paperwork and documentation.
Maintain facility safety by conducting safety sweeps, following forklift spotting and hazardous-material procedures and steel standards, and correcting or reporting unsafe situations.
Maintain sales-floor presentation by handling claims and returns, zoning, stocking and organizing merchandise, setting up and cleaning displays, removing damaged goods, signing and pricing merchandise, identifying shrink and damages, and securing fragile and high-shrink items.
Monitor food and merchandise quality by following product rotation, code dating, recall, and sanitation procedures, and by merchandising, stocking, zoning, and cleaning departments.
Lead and participate in teams by sharing resources and information, identifying customer needs and business priorities, coordinating assignments, providing feedback and support, and helping others adapt to change.
Oversee the picking and staging of club pickup orders and ensure products are selected and staged according to company policies and procedures.
Develop, communicate, and implement processes and practices by collaborating with managers, co-workers, customers, and business partners; analyzing information; monitoring results; and identifying improvement opportunities.
Promote compliance with company policies, procedures, and ethics standards by explaining and modeling their application, implementing action plans, using the Open Door Policy, and assisting management with ethical and compliance issues.
Demonstrate company values by respecting individual differences, building trusting relationships, developing and mentoring others, acting with integrity, serving members, and pursuing continuous improvement.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Company-paid education benefits through Live Better U, including eligible programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are paid.
Performance-based bonus awards.
Additional premiums may be paid in specified circumstances, based on schedule, facility, season, or work performed.