O/N Merchandising Lead

Walmart • Morrow, GA

8d • $22 - $30 • Onsite

About The Position

The O/N Merchandising Lead provides member service and supports members with self-service technology, purchasing decisions, merchandise location, and issue resolution. The role assists management with supervising associates by assigning duties, communicating goals and feedback, training and coaching associates, ensuring policy compliance, and participating in recruiting, hiring, scheduling, promotion, and evaluation activities.

The role receives and stocks merchandise and supplies, organizes and maintains the sales floor, completes required documentation, and maintains facility safety. It ensures merchandise presentation, quality, sanitation, product rotation, pricing, and stock standards are met, while handling claims and returns, identifying shrink and damages, and securing high-shrink or fragile merchandise. It also oversees the selection and staging of club pickup orders.

The lead works with teams to coordinate assignments and meet timelines and quality expectations, adapts to changing needs, and helps develop and support colleagues. The position develops and implements processes with managers, coworkers, customers, and business partners, monitors results, and identifies improvements. It also models company standards of ethics and integrity and helps maintain compliance with company policies and procedures.

Requirements

• Must be at least 18 years of age.
• At least 6 months of retail experience and 6 months of customer service experience.

Nice To Haves

• Experience leading a team.
• Supervisory experience that includes hiring, evaluating, mentoring, developing, and managing others’ workload.

Responsibilities

• Acknowledge members, identify their needs, provide support with self-service technology and purchasing decisions, locate merchandise, resolve concerns, and promote company products and services.
• Assist management in supervising associates by assigning duties, communicating goals and feedback, training and guiding associates, and supporting recruiting, hiring, scheduling, promotion, coaching, and evaluation.
• Receive and stock supplies and merchandise from distribution centers and vendors; organize and maintain the sales floor; and complete required paperwork, logs, and documentation.
• Maintain facility safety by conducting safety sweeps, following forklift spotting and hazardous-material procedures and steel guidelines, and correcting or reporting unsafe situations.
• Maintain sales-floor presentation by handling claims and returns, zoning and stocking merchandise, organizing displays, removing damaged goods, signing and pricing merchandise, identifying shrink and damages, and securing fragile and high-shrink items.
• Monitor food and merchandise quality by ensuring product rotation, code dating, recalls, sanitation, stocking, zoning, and cleaning standards are followed.
• Lead and participate in teams by sharing resources and information, determining member needs and priorities, coordinating assignments, providing feedback and support, and helping others adapt to change.
• Oversee the picking and staging of club pickup orders and ensure products are selected and staged according to company policy and procedures.
• Develop, communicate, and implement processes and practices with business partners; analyze information, monitor results, and identify improvement opportunities.
• Demonstrate and support compliance with company policies, procedures, ethics, and integrity standards; assist management in addressing ethical and compliance issues.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may also be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Company-paid Live Better U education benefits, including eligible programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are covered.
• Performance-based bonus awards.
• Potential hourly premiums based on schedule, facility, season, or specific work performed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed