About The Position

Under the direction of the Office Manager, the Coder/Nursing Intake Specialist uses ICD-10, HCPCS, and CPT coding to support proper diagnosis coding for McDowell Home Health patients. The position supports the initial admission intake process by gathering information used to determine whether a patient has a qualified need for home health services. It is responsible for receiving information and coordinating the paraprofessional schedule, serving as a primary contact for referral services and responding to physician calls about patient orders and lab results. The role provides administrative assistance and nursing support, including patient scheduling, record keeping, filing, computer work, and receiving orders. It requires strong computer, interpersonal, communication, organization, and work-management skills when interacting with patients and families, colleagues, organizational departments, insurers, physicians, vendors, and others. The specialist conducts utilization review for patient appropriateness according to established criteria and contributes to the organization’s mission, effective operations, and F.I.R.S.T. values: Friendliness, Innovation, Respect, Service, and Trust. The position is performed in a well-lit, ventilated, air-conditioned office when working onsite. The schedule may include weekends, holidays, and shift work. The role involves frequent interruptions, stressful situations, deadlines, and confidential and sensitive information, and requires independent action and judgment. Physical demands include prolonged stationary periods and moving, positioning, or transferring patients, supplies, and equipment, including moving or positioning up to 50 pounds independently. The work carries risks of exposure to disease, infection, physical strain or assault, blood, body fluids, and tissue.

Requirements

  • At least two years of experience as a nurse.
  • Excellent observation, communication, and problem-solving skills, as well as basic math and nursing skills.
  • Strong computer knowledge and interpersonal, communication, organization, and work-management skills.
  • Ability to handle confidential and sensitive information and exercise independent action and judgment.
  • Ability to work under pressure amid interruptions, stressful situations, and time constraints or deadlines.
  • Ability to move, position, or transfer patients, supplies, and equipment, including moving or positioning 50 pounds independently.
  • Visual acuity and hearing sufficient to perform the duties.

Responsibilities

  • Use ICD-10, HCPCS, and CPT to support proper diagnosis coding for home health patients.
  • Gather information during initial intake to determine whether patients have a qualified need for admission to the home health program.
  • Receive information and coordinate the paraprofessional schedule.
  • Serve as a primary contact for referral services and respond to physician calls regarding patient orders and lab results.
  • Provide administrative and nursing support, including patient scheduling, record keeping, filing, computer work, and receiving orders.
  • Conduct utilization review for patient appropriateness according to established criteria.
  • Contribute to the organization’s mission, philosophy, and effective operations, demonstrating dependability and F.I.R.S.T. values.
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