Behavioral Health Intake Specialist - Full Time First Shift

Valley Health System•Winchester, VA

About The Position

The Intake Specialist coordinates and manages daily outpatient psychiatric services referrals and requests for services. The role supports the Outpatient Behavioral Health Department (OPBH) by responding to referrals and service requests professionally and in a timely manner. The specialist conducts prescreen assessments of referred individuals, determines their level-of-care needs, and directs referrals to appropriate OPBH programs. The position also supports OPBH marketing and relationship-building with referral sources.

Requirements

Excellent oral and written communication skills.
Proficiency with technology, including phones, email, medical records, and Microsoft programs.
Ability to multitask.
Ability to communicate professionally and promptly with patients, caregivers, staff, callers, and referral sources.
Knowledge of behavioral health treatment settings and the treatment needs of the behavioral health population.

Nice To Haves

A bachelor’s degree in a relevant Human Services field is preferred; applicants with at least three years of employment history in behavioral health settings may be considered.
QMHP-A certification in the State of Virginia is preferred.

Responsibilities

Coordinate and manage outpatient psychiatric services referrals and requests for services.
Respond to referrals and requests for services in a professional and timely manner.
Conduct prescreen assessments of referred individuals.
Determine individuals’ level-of-care needs and refer them to appropriate OPBH programs.
Assist with marketing and relationship-building with referral sources.