Behavioral Health Intake Specialist - Full Time First Shift

Valley Health•Winchester, VA

4d•$25 - $38

About The Position

The Intake Specialist coordinates and manages daily outpatient psychiatric services referrals and requests for services. The role supports the Outpatient Behavioral Health Department (OPBH) by responding to referrals and service requests professionally and promptly. The specialist conducts prescreen assessments for referred individuals, determines their level-of-care needs, and directs referrals to appropriate OPBH programs. The role also supports OPBH marketing and relationship-building with referral sources.

Requirements

Excellent oral and written communication skills.
Proficiency with technology, including phones, email, medical records, and Microsoft programs.
Ability to multitask.
Ability to communicate professionally and promptly with patients, caregivers, staff, callers, and referral sources.
Knowledge of behavioral health treatment settings and the treatment needs of the behavioral health population.

Nice To Haves

Bachelor of Arts degree in a relevant Human Services field preferred.
A QMHP-A credential in the State of Virginia preferred.
Applicants with at least three years of employment history working in behavioral health settings may be considered.

Responsibilities

Coordinate and manage outpatient psychiatric services referrals and requests for services.
Respond to referrals and service requests in a professional and timely manner.
Conduct prescreen assessments of referred individuals.
Determine level-of-care needs and refer individuals to appropriate OPBH programs.
Assist the OPBH department with marketing and relationship-building with referral sources.