Intake Specialist/Coordinator - Behavioral Health

Emplify Health • Green Bay, WI

3d • Onsite

About The Position

The Intake Specialist/Coordinator – Behavioral Health is responsible for reviewing cases and communicating with patients by phone to assess their needs and help determine an appropriate level of care and, when appropriate, develop safety plans. The role answers calls, conducts telephone assessments and triage, and schedules full patient assessments with the appropriate level-of-care resource. It is part of a multidisciplinary treatment team and coordinates communications across the health system about patient referrals and outcomes.

The position is located at 301 E St Joseph St, Green Bay, WI 54301, and is scheduled for 32 hours per week (0.80 FTE). The work schedule includes a mix of day shifts (7:00 a.m.–3:30 p.m.) and p.m. shifts (3:00 p.m.–11:30 p.m.), with an every-other-weekend rotation.

Requirements

• Bachelor’s degree in Social Work, Psychology, Counseling, or a related field.
• Previous mental health triaging experience.

Responsibilities

• Review cases and communicate with patients by phone for assessment.
• Assist patients with identifying appropriate levels of care and, when appropriate, safety planning.
• Answer phone calls and conduct telephone assessments and triage.
• Schedule full patient assessments with the appropriate level-of-care resource.
• Participate as a member of the multidisciplinary treatment team.
• Coordinate communications across the health system regarding patient referrals and outcomes.

Benefits

• 401(k) with matching
• Paid time off
• Competitive health insurance
• Wellness programs
• Tuition reimbursement
• Preventative-care medical coverage that includes free visits to Bellin primary care providers, Urgent Care and Fast Care facilities, physical therapy sessions, and required labs during those visits
• Access to online continuing education for professional and career development
• Support for career growth and advancement
• Employee-first culture and work-life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level