Intake Call Center - Behavioral Health

Prime Healthcare•Chicago, IL
•Onsite

About The Position

The Intake Call Center role is in the Behavioral Health high-volume call center at Saint Mary of Nazareth Hospital in Chicago, Illinois. The position is per diem, with day shifts scheduled between 7:00 a.m. and 7:30 p.m. Employees must work four shifts per month. The flat hourly rate is $21.01. The role responds to inquiries about hospital services and programs, facilitates admissions, verifies insurance information, and completes registration duties.

Requirements

  • Three years of customer service experience required.

Nice To Haves

  • Associate’s degree in a Human Services field preferred.
  • Two years of experience working with a psychiatric population preferred.

Responsibilities

  • Answer inquiries from callers about hospital services and programs.
  • Facilitate admissions.
  • Verify insurance information.
  • Perform all registration duties.

Benefits

  • A comprehensive, competitive benefits package with options that employees can customize to fit their needs.
  • Resources and programs intended to support individual growth and well-being.
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