Behavioral Health Intake Coordinator

Appalachian Regional Healthcare, Inc. • Lexington, KY

2h

About The Position

The Behavioral Health Intake Coordinator works within the ARH Command Call Center to help direct inpatient psychiatric admissions across the system. The role coordinates intake information and admission communications among Community Mental Health Centers (CMHCs), referring hospitals, attending or admitting physicians, local inpatient units, and ARH stakeholders. The coordinator also helps maintain an up-to-date census of ARH inpatient psychiatry beds and confirms that appropriate legal paperwork has been sent to Command for involuntary admissions.

Requirements

• Bachelor's degree in Psychology, Social Work, or a human services-related field.
• Ability to communicate effectively and document information accurately.
• Ability to interact efficiently and professionally with a wide variety of individuals.
• Ability to work independently within established guidelines.
• Ability to communicate effectively in English, both verbally and in writing.
• Ability to work flexible schedules and hours.
• Ability to work effectively with adults experiencing mental health disorders and/or co-occurring substance use disorders.
• Strong interpersonal, organizational, and problem-solving skills.
• Ability to maintain confidentiality and professional boundaries in a behavioral health setting.
• Ability to move or lift patients and equipment as required.

Nice To Haves

• Master's degree in Psychology, Social Work, or a human services-related field.
• One to three years of behavioral health experience.
• Knowledge of basic medical terminology.
• Basic computer skills.

Responsibilities

• Work with ARH Inpatient Psychiatry leadership to maintain an up-to-date census across ARH inpatient psychiatry beds.
• Field calls from local Community Mental Health Center (CMHC) partners and gather intake information about possible inpatient admissions.
• Communicate general medical clearance guidelines to CMHCs and referring hospitals when needed.
• Relay intake information from CMHCs to the attending or admitting physician so a final admission decision can be made.
• Communicate the admission decision to the CMHC and notify the local unit of the admission.
• Confirm that appropriate legal paperwork has been sent to Command to initiate or complete an involuntary admission.
• Send twice-daily census updates to key stakeholders throughout ARH and the local community.
• Perform all other duties as assigned.

What This Job Offers

• Job Type: Full-time