About The Position

Under the direction of the Office Manager, the Coder/Nursing Intake Specialist uses ICD-10, HCPCS, and CPT coding to support accurate diagnosis coding for McDowell Home Health patients. The position supports the initial admission intake process by gathering information to determine whether a patient meets the agency’s criteria for home health services. It also coordinates paraprofessional schedules and serves as a primary contact for referrals and physician calls regarding patient orders and lab results. The role provides administrative assistance and nursing support, including patient scheduling, record keeping, filing, computer work, and receiving orders. It requires proficient communication, organization, work management, computer, interpersonal, observation, and problem-solving skills, along with basic math and nursing skills. The specialist performs utilization review for patient appropriateness under established criteria, handles sensitive and confidential information, and contributes to the organization’s mission, philosophy, and effective operations. The employee is expected to demonstrate dependability and the F.I.R.S.T. values: Friendliness, Innovation, Respect, Service, and Trust. The position is based in a well-lighted, ventilated, air-conditioned office when working onsite. Work may involve interruptions, stressful situations, deadlines, and confidential patient, associate, and payroll records. The role requires independent judgment and the ability to handle controversial matters relating to agency procedures. Physical requirements include prolonged stationary work, moving or positioning patients and supplies, and independently moving or positioning up to 50 pounds. Exposure risks include disease, infection, physical strain or assault, blood, body fluids, and tissue. Contacts include patients and families, physicians, the public, vendors, auditors, state licensure offices, therapy staff, nursing staff, other organizational departments, and case management associates.

Requirements

  • At least two years of experience as a nurse.
  • Excellent observation, communication, and problem-solving skills.
  • Basic math and nursing skills.
  • Strong computer knowledge and interpersonal skills.
  • Proficient communication, organization, and work management skills.
  • Ability to handle confidential and sensitive information and exercise independent action and judgment.
  • Ability to work under pressure amid interruptions, stressful situations, and deadlines.
  • Ability to remain stationary for prolonged periods and to move or position patients, supplies, and equipment, including independently moving or positioning 50 pounds.
  • Visual acuity and hearing sufficient to perform the duties.

Responsibilities

  • Use ICD-10, HCPCS, and CPT to support proper diagnosis coding for home health patients.
  • Gather information during initial intake to determine whether patients qualify for admission to the home health program.
  • Receive information and coordinate paraprofessional schedules.
  • Serve as a primary contact for referral services and physician calls regarding patient orders and lab results.
  • Provide administrative assistance and nursing support, including patient scheduling, record keeping, filing, computer work, and receiving orders.
  • Conduct utilization review for patient appropriateness according to established criteria and guidelines.
  • Contribute to the organization’s mission, philosophy, and effective operations, demonstrating dependability and F.I.R.S.T. values.
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