Nurse Manager Patient Command Center
About The Position
The Nurse Manager provides operations oversight for the Patient Command Center, guiding and evaluating operations and services to support quality, efficiency, and cost effectiveness. The role has a broad scope of responsibility and contributes to system strategic and financial plans. It oversees bed management decisions, including purchases of supplies and equipment and payroll, and coordinates patient placement, appropriate levels of care, and effective emergency department discharge planning. The position also supports inpatient revenue through appropriate level-of-care placement and preadmission benefits analysis. The Nurse Manager performs human resources responsibilities for staff, including hiring, promotions, staff development, performance evaluations, compensation changes, employee concerns, corrective actions, terminations, and employee morale. The role develops and recommends operating and capital budgets and controls expenditures within approved budget objectives. The schedule is 40 hours per week, with coordination with other department leaders for shift coverage.
Requirements
- Bachelor's degree in Nursing.
- Typically requires 5 years of experience in a patient care flow setting.
- Registered Nurse license issued by the state in which the team member practices.
- Effective communication, leadership, prioritization, and problem-solving skills.
- In-depth knowledge of patient throughput processes and experience with software.
- In-depth knowledge of PI management and LEAN techniques.
- Strong PC skills and proficiency in Excel and PowerPoint; computer proficiency with Word and other office software.
- Software package skills including Word, Excel, and cc:Mail.
- Advanced budget development skills.
- Problem-solving and analytical skills.
- Effective communication and team-building skills across hospitals, departments, and disciplines.
- Ability to work across management levels and with medical staff to promote good relationships among departments.
- Ability to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently during the work shift.
- Ability to lift up to 50 pounds from floor to waist, lift up to 20 pounds over the head, and carry up to 40 pounds a reasonable distance.
- Ability to push or pull with 30 pounds of force and perform a sliding transfer of 150 pounds with a second person present.
- Functional sight and hearing, and ability to operate nursing equipment essential to the job.
Responsibilities
- Provide operations oversight for the Patient Command Center and guide the efficient management and evaluation of operations and services.
- Support quality, efficiency, cost effectiveness, and system strategic and financial plans.
- Make bed management decisions regarding supplies, equipment, and payroll.
- Coordinate timely patient placement, appropriate level of care, and effective emergency department discharge planning.
- Support inpatient revenue through appropriate level-of-care placement and preadmission analysis of benefits.
- Perform human resources responsibilities, including interviewing and selecting employees, promotions, staff development, performance evaluations, compensation changes, resolving employee concerns, corrective actions, terminations, and supporting employee morale.
- Develop and recommend operating and capital budgets and control expenditures within approved budget objectives.
- Coordinate with other department leaders for shift coverage.
Benefits
- Paid time off programs.
- Medical, dental, vision, life, and short- and long-term disability benefits.
- Flexible spending accounts for eligible health care and dependent care expenses.
- Adoption assistance and paid parental leave.
- Defined contribution retirement plans with employer match and other financial wellness programs.
- Educational Assistance Program.
- Competitive compensation, premium pay for eligible circumstances, incentive pay for select positions, and the opportunity for annual performance-based increases.
- Career development programs and well-being programs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
