Nurse Manager Patient Command Center

Advocate Health and Hospitals Corporation•Oakbrook Terrace, IL

About The Position

The Nurse Manager provides operations oversight for the Patient Command Center and guides the efficient management and evaluation of its operations and services to ensure quality, efficiency, and cost effectiveness. The role has a broad scope of responsibility and contributes to the health system’s strategic and financial plans and positioning. The manager is responsible for Bed Management decisions, including the purchase of supplies and equipment and payroll. The position coordinates patient placement, appropriate level of care, and effective discharge planning in the emergency department, and maximizes inpatient revenue through appropriate level-of-care placement and preadmission benefits analysis. The Nurse Manager performs human resources responsibilities for staff, including interviewing and selecting employees, promotions, staff development, performance evaluations, compensation changes, resolving employee concerns, corrective actions, terminations, and supporting overall employee morale. The manager develops and recommends operating and capital budgets and controls expenditures within approved budget objectives. This is a full-time, benefits-eligible position scheduled for 40 hours per week. The schedule requires coordination with other department leaders for shift coverage. The role requires an active registered nurse license issued by the state in which the employee practices, a bachelor’s degree in nursing, and typically five years of experience in a patient care flow setting. The work may involve exposure to mechanical, chemical, electrical, radiation, blood, and body-fluid hazards; personal protective equipment is required as needed. The incumbent must be able to operate nursing equipment essential to the job and meet the listed physical requirements.

Requirements

Bachelor’s degree in Nursing.
Typically five years of experience in a patient care flow setting.
Registered Nurse license issued by the state in which the team member practices.
Effective communication skills.
Demonstrated leadership skills.
Prioritization and problem-solving skills.
In-depth knowledge of patient throughput processes and experience with software.
In-depth knowledge of PI management and LEAN techniques.
Strong PC skills, including proficiency with Excel and PowerPoint; computer proficiency with Word and other listed office software.
Software package skills, including Word, Excel, and cc:Mail.
Advanced budget development skills.
Analytical skills.
Effective communication and team-building skills across hospitals, departments, and disciplines.
Ability to work across management levels and with medical staff to promote good relationships among departments.
Ability to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently during the work shift.
Ability to lift up to 50 pounds from floor to waist and up to 20 pounds over the head, and carry up to 40 pounds a reasonable distance.
Ability to push or pull with 30 pounds of force.
Ability to perform a sliding transfer of 150 pounds with a second person present.
Functional sight and hearing.
Ability to operate all nursing equipment essential to performing job duties.
Wear personal protective equipment as needed.

Responsibilities

Provide operations oversight for the Patient Command Center.
Guide and direct efficient management and evaluation of operations and services to ensure quality, efficiency, and cost effectiveness.
Contribute to system strategic and financial plans and positioning.
Make Bed Management decisions regarding the purchase of supplies and equipment and payroll.
Coordinate timely patient placement, appropriate level of care, and effective discharge planning in the emergency department.
Maximize inpatient revenue through appropriate level-of-care placement and preadmission analysis of benefits.
Perform staff human resources responsibilities, including interviewing and selection, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and supporting employee morale.
Develop and recommend operating and capital budgets.
Control expenditures within approved budget objectives.
Coordinate with other department leaders for shift coverage.