Nurse Manager of Staffing Resources

Stony Brook University•Town of Brookhaven, NY

About The Position

At Stony Brook Medicine, the Nurse Manager of Staffing Resources directs and is responsible for the operational management of the Nurse Staffing Office in collaboration with the Director of Nursing Support Services. The position participates in departmental strategic planning and oversees staffing resources through float pools, per-diem staff, and agency pools. The Nurse Manager facilitates staffing resources and safe staffing levels within the Division of Nursing. The role recruits, develops, manages, and evaluates direct reports and supports staffing operations across nursing units. It coordinates staffing schedules, orientation and education, evaluates staffing levels and nursing services, and works with clinical, administrative, and interdisciplinary teams to maintain quality patient care and regulatory compliance. The Nurse Manager also supports cost containment, performance improvement, emergency management, and the resolution of staffing and patient/family concerns.

Requirements

Current New York State license and registration to practice as a Registered Professional Nurse.
Bachelor’s degree in nursing or a related field.
Five years of supervisory experience.
Proficiency in Excel data extraction and reporting, Word, PowerPoint, Clairvia, Capacity Management, Cerner applications, Microsoft Teams, Tableau, and SharePoint.
Excellent communication skills.

Nice To Haves

Master’s degree in nursing or a related field.
Current organizational-level staffing experience.
Two years of experience leading more than 100 employees across multiple departments.
Certification in a specialty.

Responsibilities

Collaborate with Nurse Managers or designees to assign Division of Nursing personnel and adjust staffing to accommodate changes in patient census and acuity.
Recruit, select, orient, and train nurses, nursing assistants, and other support staff.
Oversee monthly schedules for float pools, per-diem staff, supplemental staff, and the RN Transport/PICC team in accordance with union guidelines.
Recruit, develop, manage, and evaluate direct reports, including the Staffing Coordinator, Float Pool Nurse Educator, RN Transport/PICC team, and staff assistants.
Plan and implement orientation and education for float pools, support teams, and supplemental staffing.
Delegate tasks to direct reports and provide supervision and support for successful completion.
Audit nursing processes and clinical documentation through observation and patient interaction to ensure compliance with quality standards.
Approve overtime usage in the absence of the Unit Manager.
Assign supplemental personnel according to established guidelines and credentialing criteria.
Float staff according to established guidelines to address Division of Nursing staffing needs.
Supervise, guide, and evaluate staff performance through performance evaluations and competency assessments.
Ensure compliance with agency personnel contracts.
Use nurse staffing and scheduling information systems to evaluate appropriate staffing levels for inpatient units.
Participate in committees addressing staffing effectiveness and quality of nursing care.
Collaborate with Human Resources and Labor Relations on employee issues, counseling, progressive discipline, and termination as needed.
Promote staff empowerment through collaboration and encouragement of new ideas.
Address and facilitate resolution of patient and family concerns or complaints directed to the Nurse Staffing Office.
Advise the Director of Nursing Support Services on matters related to the administration of Nursing Support Services.
Ensure compliance with accrediting and regulatory agency requirements.
Assist with developing and implementing policies and procedures; interpret hospital policies for nursing staff and provide teaching as needed.
Evaluate the qualitative and quantitative services provided to patients and communicate results to the appropriate Nurse Manager.
Support organizational cost containment, including overtime control and effective scheduling.
Collaborate with medical staff and other disciplines to plan, implement, and evaluate patient care.
Communicate regularly with Nurse Managers about staff performance and clinical performance.
Ensure implementation and evaluation of nursing practice standards and participate in Performance Improvement Program activities.
Collaborate with the Clinical Education Department on orientation, continuing education, and specialized training.
Participate as a healthcare team member and on interdisciplinary committees to improve patient care and meet patient needs.
Function as a Nursing Support leader during Emergency Management events.