Human Resources/Staffing Coordinator

Home Health Services of Virginia•Mechanicsville, VA

10d•Onsite

About The Position

The Human Resources/Staffing Coordinator supports office and staff management for an agency providing supportive in-home services to clients in their homes. The role includes front-office operations, customer service, employee documentation and file maintenance, quality assurance activities, recruiting and interview coordination, orientation scheduling, and tracking required employee trainings and file documentation. The position is full-time and performed in person.

Requirements

At least two years of office or administrative experience.
At least one year of ID/DD experience, as stated in the experience section.
At least one year of staffing experience.
At least one year of human resources experience.
At least six months or 100 hours of experience caring for individuals with intellectual/developmental disabilities.
Associate degree or higher from an accredited institution.
Current driver's license.
Current auto insurance.
Experience organizing and managing large quantities of files and records.
Proficiency with Microsoft Office and ability to create spreadsheets and databases with Excel.
Organizational skills and ability to self-direct.
Ability to work well under pressure.
Ability to maintain confidentiality.
Ability to react productively to change and handle other essential tasks as assigned.
Ability to prioritize, multitask, and produce high-quality, accurate work.
Enthusiastic, welcoming demeanor and professional customer service skills.

Responsibilities

Open and close the office at specified times.
Answer phone lines professionally, evaluate caller needs, and direct callers to appropriate administrative staff.
Greet guests professionally and maintain a sign-in log.
Perform quality assurance calls or visits when directed.
Review employee timesheets and progress notes for authenticity and accuracy.
Assist employees with education on completing documentation, including timesheets and notes.
Compose and submit written and electronic correspondence to staff members.
Perform and maintain daily office organization.
Sort office mail and distribute it as instructed.
Maintain office supply quantities and report when supplies need to be ordered.
Locate qualified candidates.
Post employment advertisements online and assist with locating job boards for postings.
Contact qualified candidates and schedule interviews.
Assist with scheduling orientation and contact candidates by phone to confirm.
Follow up with new hires regarding client assignments.
Maintain a log of employees requiring initial and annual trainings and employee-file requirements, including TOVA, first aid/CPR, human rights, and auto insurance; contact employees by phone to confirm attendance.
File employee chart documentation and maintain employee files.
Purge and discharge employee files, filing them in the correct location.
Perform other duties as assigned.