Staffing Manager
About The Position
Abrio Home Care is hiring a Staffing Manager for its Flagstaff, Arizona office. The role is a pivotal part of the Care Coordination Team and manages and directs home care service delivery by recruiting, onboarding, and managing qualified employees. The Staffing Manager recruits, develops, and retains staff who care for elderly members, people with developmental or physical disabilities, and people with chronic illnesses. The position also schedules caregivers according to care plans and coordinates resources among employees, funding source agencies, members, and families. The successful candidate must be fluent in English and Spanish and committed to service excellence.
Requirements
- Fluency in Spanish and English.
- Knowledge of in-home care.
- High school diploma or equivalent.
- At least two years of customer service experience.
- Professional verbal and written communication skills.
- Ability to type at least 35 words per minute.
- Comfort using technology.
- Detail-oriented, organized, and adaptable to change.
- Ability to work as a team player.
- Good listening skills.
- Dependable, punctual, and reliable.
- 36-month driving record.
Responsibilities
- Develop and implement recruitment plans to attract qualified candidates for caregiver positions.
- Conduct new-hire interviews and select candidates who meet Abrio Home Care's quality-of-care criteria.
- Onboard new hires promptly and ensure their records are complete.
- Understand and support the hiring process, including the Applicant Tracking System (ATS).
- Help new hires use the ATS and new-hire kiosk.
- Conduct pre-employment background checks and reference calls.
- Process and submit fingerprints and fingerprint applications.
- Participate in recruitment events such as job fairs, health fairs, and community events.
- Evaluate community and online resources to develop comprehensive staff recruitment plans.
- Build relationships with recruitment sources in the community.
- Manage, develop, and retain qualified home care staff.
- Schedule caregivers according to members' care plans.
- Coordinate resources and liaise among employees, funding source agencies, members, and families.
- Perform other administrative duties as assigned and participate in an on-call rotation.
Benefits
- Vacation
- Paid sick leave
- Medical insurance
- Dental insurance
- Vision insurance
- Group life insurance
- Direct deposit
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
