Nurse Manager Inpatient Services

St. Charles Health System•Redmond, OR

About The Position

The Nurse Manager directs professional nursing services for assigned inpatient units, including the Medical/Surgical floor, Intensive Care Unit, and Patient Care Support. The role is responsible for planning, budgeting, staffing, performance, and operations in collaboration with Acute Care Services and Critical Care Services leadership. The manager directly supervises assigned caregivers and is accountable for their performance and annual reviews. The position oversees 24/7 availability of departmental resources, safe staffing, scheduling, equipment and supplies, quality and financial performance, compliance, customer service, and operational targets. It supports patient care and staff through clinical expertise, communication, coaching, process improvement, and a healing, culturally competent care environment. The manager works to advance the organization’s mission, vision, values, and continuous-improvement principles. This is a regular, full-time, exempt position with a 40-hour Monday–Friday schedule and variable shift hours. The stated shift start and end time is 8 a.m.–5 p.m. Annual salary range: $147,600–$228,800. The role is based in Redmond and requires the ability to travel to St. Charles Health System worksites for business functions, trainings, and meetings.

Requirements

Graduate of an accredited school of nursing.
Bachelor of Science in Nursing (BSN).
Current licensure with the Oregon State Board of Nursing.
Valid Oregon driver’s license and ability to meet St. Charles Health System driving requirements.
Ability to travel to business functions, trainings, and meetings at all St. Charles Health System worksites.
At least 5 years of nursing experience, including 1 year of progressively more responsible experience relating to a management role.
Excellent communication and interpersonal skills, including the ability to interact with a diverse population and professionally represent the health system.
Strong teamwork, collaboration, facilitation, and consensus-building skills; ability to work toward results with health care professionals and agencies with differing needs.
Ability to multitask and work independently; strong attention to detail and organizational skills.
Strong written and oral communication and customer service skills, particularly in stressful personal interactions.
Strong analytical, problem-solving, and decision-making skills.
Demonstrated experience with computer applications, electronic medical record systems, and Microsoft Office.
Ability to wear the personal protective equipment required to perform the job safely.
Ability to meet the stated physical requirements, including frequent sitting and keyboard operation and occasional standing, walking, bending, kneeling or crouching, stair climbing, overhead reaching, handling or moving items weighing 1–10 pounds, and motor vehicle operation.

Nice To Haves

Master’s degree in Nursing.
Experience in both medical-surgical and critical care nursing.
Advanced certification in a clinical or leadership specialty, such as CCRN or NE-BC.
Experience relating to a specialty area of nursing.

Responsibilities

Oversee assigned department operations and ensure resources are available in the units 24/7.
Collaborate with staff to facilitate patient care and maintain adequate staffing through data review and master schedule development and maintenance.
Serve as liaison to other hospital departments and outside entities.
Manage resource availability, including equipment and supplies.
Manage staffing and scheduling, including master schedules, ETO and leave-of-absence approvals, and light-duty scheduling.
Provide real-time clinical expertise and problem-solving support to staff on patient care, processes, and family issues.
Maintain communication with staff, department leadership, medical staff, and other stakeholders; obtain medical staff input on department operations and key decisions.
Communicate and model the organization’s mission, vision, values, and strategic plan.
Coordinate quality initiatives and process improvements, align work with organizational metrics, and oversee quality and financial indicators, including length of stay with case manager support.
Facilitate department meetings and shared governance and leadership efforts.
Develop and monitor budgets, meet operational targets, oversee productivity, and manage operations within budget.
Develop and implement annual unit plans and goals with the director and Assistant Nurse Manager.
Maintain position control and manage position additions or deletions based on budget and human resource needs.
Manage time and resources efficiently to maximize productivity and avoid unnecessary personnel expenditures.
Hire, direct, coach, and monitor direct reports; conduct performance and annual reviews; and comply with human resource processes and controls.
Ensure direct reports meet compliance and safety requirements and implement organizational safety directives and goals.
Oversee timely, efficient, accurate customer service and maintain professional relationships with caregivers, medical staff, patients, guests, and other departments.
Provide quality, safety, customer service, regulatory, and compliance oversight, including oversight of patient-care documentation.
Foster a healing environment and culturally competent care for patients, families, and caregivers.
Collaborate with teams to review processes and implement improvement opportunities using Value Improvement Practice concepts and tools; champion continuous improvement and change.
Maintain a safe environment and conduct work professionally and confidentially; comply with laws, regulations, policies, and procedures and support corporate integrity efforts.
Perform additional duties of similar complexity as required or assigned.