Nurse Manager Inpatient Services
About The Position
The Nurse Manager directs the delivery of professional nursing services for assigned inpatient units, including the Medical/Surgical floor, Intensive Care Unit, and Patient Care Support. The role is responsible for planning, budgeting, staffing, performance, and operational oversight in collaboration with the Bend/Redmond Acute Care Services and Critical Care Services Directors. The manager directly supervises assigned caregivers and is responsible for their performance and annual reviews. The position oversees safe, effective, and efficient department operations, including staffing and scheduling, equipment and supply resources, quality and financial performance, regulatory compliance, and customer service. It provides clinical and operational support to staff, promotes communication and shared governance, and leads quality initiatives and continuous improvement. The manager hires, coaches, and develops staff; manages budgets and productivity; and fosters a safe, culturally competent, healing environment for patients, families, caregivers, and guests.
Requirements
- Graduate of an accredited school of nursing.
- Bachelor of Science in Nursing (BSN).
- Current licensure with the Oregon State Board of Nursing.
- Valid Oregon driver’s license and ability to meet St. Charles Health System driving requirements.
- Ability to travel to business functions, trainings, and meetings at St. Charles Health System worksites.
- Five years of nursing experience, including at least one year of progressively more responsible experience relating to a management role.
- Excellent communication skills and ability to interact with a diverse population and professionally represent the health system.
- Ability to communicate effectively with all levels of the health system and with external customers, clients, and potential employees.
- Strong teamwork and collaboration skills; ability to reach consensus with people who have differing needs.
- Ability to facilitate consensus-building among health care professionals and agencies and achieve expected results.
- Ability to multitask and work independently.
- Attention to detail and strong organizational, written communication, oral communication, and customer service skills, particularly in stressful personal interactions.
- Strong analytical, problem-solving, and decision-making skills.
- Demonstrated experience with computer applications, electronic medical record systems, and Microsoft Office.
- Ability to wear the personal protective equipment required to perform the job safely.
Nice To Haves
- Master’s degree in Nursing.
- Experience in both medical-surgical and critical-care nursing.
- Advanced certification in a clinical or leadership specialty, such as CCRN or NE-BC.
- Experience relating to a specialty area of nursing.
Responsibilities
- Oversee assigned departments to support efficient operations and ensure resources are available 24/7.
- Collaborate with staff to facilitate patient care and maintain adequate staffing through data review and master-schedule management.
- Serve as liaison between the department, other hospital departments, and outside entities.
- Manage equipment and supply resources, staffing and schedules, leave approvals, and light-duty scheduling; delegate related clerical work as appropriate.
- Provide real-time clinical expertise and problem-solving support to staff on patient care, processes, and family issues.
- Maintain communication with staff, department leadership, medical staff, and other stakeholders; obtain medical staff input on department operations and decisions.
- Communicate the organization’s mission, vision, values, and strategic plan through staff meetings, rounds, huddles, and other channels.
- Coordinate quality initiatives and process improvements; align department work with organizational metrics and oversee quality and financial indicators, including length of stay with case-manager support.
- Facilitate department meetings and shared governance and leadership efforts.
- Develop and monitor budgets, meet operational targets, oversee productivity, and develop annual unit plans with the director and Assistant Nurse Manager.
- Manage position control and staffing resources in line with budget and human-resource needs; use time and resources efficiently.
- Hire, direct, coach, and monitor direct reports, conduct performance and annual reviews, and comply with human-resource processes.
- Ensure direct reports meet compliance and safety requirements and implement organizational safety directives and goals.
- Oversee timely, efficient, accurate customer service and maintain professional relationships with caregivers, medical staff, patients, guests, and other departments.
- Oversee quality, safety, customer service, regulatory compliance, patient-care documentation, and adherence to hospital policies and regulatory requirements.
- Create and foster a safe, healing, and culturally competent care environment for patients, families, caregivers, and guests.
- Collaborate with teams to identify and implement process improvements using Value Improvement Practice concepts and tools; champion continuous improvement and change.
- Conduct work professionally and confidentially, comply with applicable laws and policies, report suspected violations, and cooperate with organizational investigations.
- Perform additional duties of similar complexity as required or assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
