Nuclear Employee Concerns Program Coordinator

NextEra Energy•Palo, IA

12d•$109,600 - $164,400

About The Position

The Employee Concerns Program (ECP) Coordinator is a role within the corporate Nuclear Assurance organization at Duane Arnold. The coordinator implements the company ECP at an operating nuclear station and facilitates employees’ constructive use of the program while protecting their anonymity and confidentiality. The role independently investigates employee concerns about nuclear safety and quality, including concerns submitted through sources such as the Nuclear Regulatory Commission (NRC), and documents findings in formal reports. The coordinator promotes an effective ECP, conducts outreach to maintain employee awareness, and helps personnel resolve concerns through confidential investigations, analysis, conflict resolution, counseling, and recommendations for corrective action. The role also participates in audits and observations to identify performance gaps and communicate results to management. It requires developing effective working relationships with management, human resources, legal representatives, and other cross-functional personnel. The coordinator may support investigations at other FPL nuclear facilities and perform other job-related duties as assigned.

Requirements

Bachelor's degree.
At least 4 years of experience.
Strong investigation, analytical, and writing skills.
Strong communication skills, sound judgment, emotional maturity, confidentiality, and critical observation skills.

Nice To Haves

Bachelor's degree in Engineering.
Master's degree.
Senior Reactor Operator Certification.
Active, inactive, or prior SRO license.
Educational or professional background in counseling, psychology, employee relations, or a similar field.

Responsibilities

Evaluate, investigate, resolve, and bring employee concerns from various sources, including the NRC, to closure.
Conduct confidential investigations of nuclear safety and quality concerns and document results in formal reports.
Develop management recommendations and corrective actions based on experience and investigation findings.
Communicate investigation results to management, including recommended actions.
Comply with ECP procedures and program requirements.
Promote and communicate the ECP and conduct outreach to maintain employee awareness.
Interview and discuss concerns with employees while maintaining anonymity and confidentiality.
Analyze data and investigate complex technical or human performance issues.
Support conflict resolution and provide counseling to groups and individuals.
Participate in audits and observations, and report results to help identify performance gaps.
Support investigations at other FPL nuclear facilities as required.
Perform other job-related duties as assigned.