About The Position

The Employee Concerns Program (ECP) Coordinator is part of the corporate Nuclear Assurance organization at Duane Arnold. The coordinator implements the company’s ECP at an operating nuclear station and facilitates employees’ constructive use of the program while maintaining anonymity and confidentiality. The role involves independent, in-depth investigations of nuclear safety and quality concerns, including concerns received from the Nuclear Regulatory Commission (NRC), and documenting investigation results in formal reports. The coordinator develops recommendations and corrective actions, communicates findings to management, and supports station performance improvement through audits and observations. The position also promotes employee awareness of the ECP and builds working relationships with personnel across functions, including management, human resources, and legal representatives. Support for investigations at other FPL nuclear facilities may be required.

Requirements

  • Bachelor’s degree.
  • At least 4 years of experience.
  • Strong investigation, analytical, and writing skills.
  • Strong communication, sound judgment, emotional maturity, confidentiality, and critical observation skills.

Nice To Haves

  • Educational or professional background in counseling, psychology, employee relations, or a similar field.
  • Bachelor’s degree in Engineering.
  • Master’s degree.
  • Senior Reactor Operator Certification.
  • Active, inactive, or prior Senior Reactor Operator (SRO) license.

Responsibilities

  • Promote and communicate the Employee Concerns Program at the station, maintaining employee awareness and serving as a source of information about the program.
  • Interview and meet with employees who raise concerns.
  • Independently investigate, analyze, evaluate, resolve, and bring employee concerns to closure, including concerns received from the NRC.
  • Analyze data and investigate complex technical or human performance issues.
  • Develop management recommendations and corrective actions based on experience and investigation results.
  • Communicate investigation results to management, including through formal reports and recommendations.
  • Comply with ECP procedures and program requirements while protecting employee anonymity and confidentiality.
  • Participate in audits and observations, and report results and performance gaps.
  • Support investigations at other FPL nuclear facilities as required.
  • Provide counseling to groups and individuals and assist with conflict resolution.
  • Perform other job-related duties as assigned.

Benefits

  • NextEra Energy offers a range of benefits to support employees and their eligible family members; specific benefits are not listed.
  • Relocation provided, if applicable.
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