Nordic Center Instructor/Attendant - Occasional status

Alterra • Brighton, UT

9d • Onsite

About The Position

The Nordic Center Instructor/Attendant instructs group and private cross-country ski lessons for guests of different ages and ability levels, leads guided snowshoe tours, provides resort and trail information, and assists guests with rental equipment and retail purchases. The role supports Nordic Center operations through guest service, accurate transactions, equipment and trail maintenance, snow removal, and opening and closing procedures. The position is occasional, seasonal, and hourly, with work outdoors in winter conditions, including weekends, holidays, and occasional evenings.

Requirements

• Excellent customer service skills.
• Basic math skills and ability to maintain accurate transactions.
• Ability to work outdoors in all winter conditions.
• Strong understanding of ski resort operations.
• Ability to hike and snowshoe.
• Knowledge of Nordic ski techniques, including classic and skate skiing.
• Knowledge of snowshoe and Nordic trails.
• Willingness to work weekends and holidays during the winter season and occasional evenings.

Nice To Haves

• Experience selling products in the Nordic Retail Shop, or ability to learn.
• Experience distributing Nordic ski and snowshoe rental equipment, or ability to learn.

Responsibilities

• Provide an exceptional guest experience and maintain a friendly, professional demeanor.
• Answer questions about the resort, terrain, snow, and grooming conditions.
• Answer incoming phone calls.
• Conduct group and private cross-country ski lessons for guests of all ages and ability levels.
• Host guided and informative snowshoe tours.
• Assist with Nordic ski and snowshoe rentals and retail sales.
• Maintain accurate transactions and sell tickets at the correct rate.
• Shovel and remove snow.
• Maintain snowshoe and Nordic trails by flagging, shoveling, and marking hazardous conditions.
• Maintain fencing around the Nordic Center building.
• Keep the work environment clean and organized, including vacuuming, shoveling, and cleaning toilets.
• Wax skis and perform ski technician duties.
• Follow opening and closing procedures.
• Notify the manager promptly about shortages in retail or rental merchandise, register funds, or unsafe situations.
• Work safely while completing job duties and responsibilities.
• Support and follow Solitude Mountain Resort policies and procedures.

Benefits

• Access to select Alterra Mountain Company destinations.
• Free Solitude season pass for the employee and eligible dependents.
• Discounts on Solitude lift tickets for friends and family.
• Discounts on food, rentals, retail, and lessons.
• Comprehensive medical, dental, vision, and life insurance for eligible employees.
• Pro deals with outdoor brands.
• 401(k) plan with company match.
• Free counseling service through the Employee Assistance Program.

What This Job Offers

• Education Level: No Education Listed