Nordic Center Attendant

Solitude Mountain Resort • Solitude, UT

7d

About The Position

The Nordic Center Attendant guides snowshoe tours, provides resort information, directs guests to appropriate base areas, and assists with rental equipment. The role requires strong customer service and basic math skills, and the ability to work outdoors in winter conditions. The attendant supports Nordic retail and rental operations, maintains trails and the Nordic Center, and follows resort policies and procedures. Work includes weekends and holidays during the winter season and occasional evenings.

Requirements

• Excellent customer service skills.
• Basic math skills.
• Ability to maintain accurate transactions.
• Ability to work outside in all winter conditions.
• Strong understanding of ski resort operations.
• Ability to hike and snowshoe.
• Willingness to work weekends and holidays during the winter season, as well as occasional evenings.

Nice To Haves

• Knowledge of Nordic ski techniques.
• Waxing and ski technician skills.
• Ski and snowshoe rental technician skills.
• Knowledge of snowshoe and Nordic trails.
• Experience selling products in a Nordic retail shop, or ability to learn.
• Experience distributing Nordic ski and snowshoe rental equipment, or ability to learn.

Responsibilities

• Provide an exceptional guest experience and maintain a friendly, professional demeanor.
• Answer guest questions about the resort, terrain, snow, and grooming conditions.
• Answer incoming phone calls.
• Host guided and informative snowshoe tours.
• Direct guests to appropriate base areas and assist with rental equipment.
• Sell tickets at the correct rate and maintain accurate transactions.
• Sell products in the Nordic Retail Shop and distribute Nordic ski and snowshoe rental equipment.
• Shovel and remove snow, and help maintain a clean, organized work environment.
• Maintain snowshoe and Nordic trails by flagging, shoveling, and marking hazardous conditions.
• Maintain fencing around the Nordic Center building.
• Follow opening and closing procedures.
• Notify the manager promptly about shortages in retail or rental merchandise, register funds, or unsafe situations.
• Remain conscious of safety while performing job duties.
• Follow Solitude Mountain Resort policies and procedures.

Benefits

• Access to select Alterra Mountain Company destinations.
• Free Solitude season pass for the employee and eligible dependents.
• Discounts on Solitude lift tickets for friends and family.
• Discounts on food, rentals, retail, and lessons.
• Pro deals with outdoor brands.
• 401(k) plan with company match.
• Free counseling service through the Employee Assistance Program.
• Comprehensive medical, dental, vision, and life insurance for eligible employees.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed