Nordic Center Instructor/Attendant - Part Time

Solitude Mountain Resort•Solitude, UT
•Onsite

About The Position

The Nordic Center Instructor/Attendant instructs group and private lessons for people of various ages and ability levels, leads guided snowshoe tours, provides resort information, directs guests to appropriate base areas, and assists with rental equipment. The role requires excellent customer service and basic math skills, the ability to work outdoors in winter conditions, and familiarity with Nordic skiing and resort operations. The position is part-time, seasonal, and hourly, with weekend and holiday work during the winter season and occasional evenings.

Requirements

  • Excellent customer service skills.
  • Basic math skills and the ability to maintain accurate transactions.
  • Ability to work outdoors in all winter conditions.
  • Strong understanding of ski resort operations.
  • Ability to hike and snowshoe.
  • Knowledge of Nordic ski techniques, including classic and skate skiing.
  • Willingness to work weekends and holidays during the winter season and occasional evenings.

Nice To Haves

  • Experience selling products in a Nordic retail shop, or ability to learn.
  • Experience distributing Nordic ski and snowshoe rental equipment, or ability to learn.

Responsibilities

  • Provide an exceptional guest experience and maintain a friendly, professional demeanor.
  • Answer questions about the resort, terrain, snow, and grooming conditions.
  • Answer incoming phone calls.
  • Conduct group and private cross-country ski lessons for guests of all ages and ability levels.
  • Host guided and informative snowshoe tours.
  • Assist guests with rental equipment and distribute Nordic ski and snowshoe rentals.
  • Sell products in the Nordic Retail Shop and tickets at the correct rate.
  • Maintain accurate transactions.
  • Perform waxing and ski technician duties.
  • Shovel and remove snow.
  • Maintain snowshoe and Nordic trails, including flagging, shoveling, and marking hazardous conditions.
  • Maintain fencing around the Nordic Center building.
  • Keep the work environment clean and organized, including vacuuming and cleaning toilets.
  • Follow opening and closing procedures.
  • Notify the manager promptly of shortages in retail or rental merchandise, register funds, or unsafe situations.
  • Remain safety-conscious while performing job duties.
  • Support and follow Solitude Mountain Resort policies and procedures.

Benefits

  • Access to select Alterra Mountain Company destinations.
  • Free Solitude season pass for the employee and eligible dependents.
  • Discounts on Solitude lift tickets for friends and family.
  • Discounts on food, rentals, retail, and lessons.
  • Comprehensive medical, dental, vision, and life insurance for eligible employees.
  • Pro deals with outdoor brands.
  • 401(k) plan with company match.
  • Free counseling service through the Employee Assistance Program.
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