Nonconforming Material Coordinator

Nortek•Oklahoma City, OK

About The Position

The Nonconforming Material Coordinator manages the company's Material Review Board (MRB) process and ensures effective control, documentation, disposition, and resolution of nonconforming materials. The role coordinates product, component, and process nonconformances identified during receiving, manufacturing, testing, and final inspection. Working closely with Quality, Engineering, Production, Supply Chain, and Operations leadership, the coordinator helps prevent recurrence, reduce scrap costs, improve product quality, and maintain compliance with quality management system requirements. The position also supports root cause investigations, corrective actions, audits, metrics, and continuous improvement activities.

Requirements

High school diploma or equivalent.
At least 3 years of experience in quality, manufacturing, engineering support, or operations.
Strong understanding of manufacturing quality systems.
Knowledge of nonconformance control and corrective action processes.
Experience with root cause analysis methodologies, including 5 Why, Fishbone Diagram, and Corrective Action Plans.
Ability to interpret engineering drawings and specifications.
Strong analytical and problem-solving skills.
Excellent cross-functional communication abilities.
Experience with ERP, MRP, and quality management systems.
Ability to move throughout manufacturing and warehouse environments.
Ability to lift up to 30 pounds.
Ability to occasionally handle and move nonconforming materials and components.

Responsibilities

Administer the company's nonconforming material process.
Review, document, and track nonconformance reports (NCRs).
Ensure nonconforming material is identified, contained, and segregated.
Maintain physical and system control of MRB inventory.
Coordinate Material Review Board meetings and disposition activities.
Facilitate defect reviews with Engineering, Operations, Quality, and Supply Chain teams.
Process and document approved dispositions, including rework, repair, return to vendor, scrap, and use-as-is.
Ensure disposition decisions are documented and executed appropriately.
Support root cause investigations and corrective action implementation.
Monitor corrective action completion and effectiveness.
Track trends related to recurring defects and quality escapes.
Assist with CAPA and continuous improvement activities.
Maintain MRB metrics and reporting dashboards.
Monitor aging nonconformance reports and open dispositions.
Analyze trends related to scrap, rework, and supplier quality issues.
Generate periodic reports for management review.
Ensure compliance with company procedures and quality standards.
Support internal and external audits.
Maintain records required by quality management systems and customer requirements.