About The Position

First Tennessee Human Resource Agency (FTHRA) is hiring a full-time NET Trans van driver to transport clients to appointments, shopping, and other destinations under the Regional Public Transportation program. The agency-provided van may be wheelchair lift-equipped and will be parked in the employee’s driveway. The position is supervised, and approximately 95% of the employee’s time is spent operating the van. The driver also assists clients getting on and off the van, including clients with mobility impairments, and follows applicable Agency, State, and Federal regulations. The scheduled hours are 10 a.m. to 7 p.m., Monday through Friday, with no Sundays. Overtime opportunities are available. This is a safety-sensitive role that requires defensive driving, passenger assistance, accurate records, daily vehicle inspections, and professional, respectful treatment of clients. Drivers attend required training, maintain confidentiality, handle fares, and may assist other drivers or cover routes in other counties as needed.

Requirements

  • Possess a Class D driver’s license with Endorsement F; this is the minimum required license.
  • Pass a pre-hire drug and alcohol test and submit to random drug and alcohol testing as required by FTA/TDOT and other contracts.
  • Pass a DOT physical.
  • Submit a 10-year pre-hire DMV check and an annual DMV report.
  • Pass a pre-hire functional ability screening.
  • Pass a pre-hire criminal background check.
  • Be over 21 years of age.

Nice To Haves

  • Prior experience in a public transportation system is preferred but not required.

Responsibilities

  • Transport clients safely to and from destinations using agency-provided vehicles.
  • Obey applicable traffic laws and Agency, State, and Federal regulations, and use defensive driving techniques.
  • Ensure passenger safety and assist clients when entering and exiting the van, including clients with mobility impairments.
  • Follow procedures for transporting clients in wheelchairs, scooters, or similar mobility devices.
  • Follow instructions from the central office and use the correct FCC/TDOT radio and communication procedures.
  • Advise clients to report schedule changes to the central office and provide service in accordance with Title VI of the Federal Code and Agency policies.
  • Maintain complete and accurate daily schedules, mileage records, and time records; submit paperwork and revenue promptly.
  • Perform a daily pre-trip van inspection, report vehicle problems to maintenance staff, and keep the van clean inside and out.
  • Maintain a clean, well-groomed appearance and behave professionally.
  • Treat clients with dignity and respect, apply client sensitivity training concepts, and protect confidential client information and records.
  • Transport clients from other routes and counties and assist other drivers when requested by the central office.
  • Collect general public fares and follow proper money-handling procedures.
  • Attend required driver training and perform other duties assigned by appropriate management personnel.
  • Maintain regular attendance and punctuality.

Benefits

  • Competitive salary
  • Health insurance at low cost per pay period
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • Generous paid time off, including 12 days of paid time off
  • 14 paid holidays
  • Tennessee state retirement pension plan (TCRS)
  • Flexible Spending Account
  • Paid training and continuing education benefits
  • Opportunity for advancement
  • Overtime opportunities
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