Nightlife Cocktail Server

Kimpton Hotels & Restaurants • Philadelphia, PA

21h • Onsite

About The Position

This role is for a Nightlife Cocktail Server who will provide guests with quality customer service by demonstrating excellent food and beverage knowledge. The server will assist in the preparation of beverage service, act as an advocate for the bar/restaurant, create personalized experiences, and develop relationships with guests to encourage repeat business. The company emphasizes heartfelt, human connections and a culture where employees can be themselves and are encouraged to take initiative and lead themselves.

Requirements

• 1 year of previous experience in a similar or supportive role is preferred.
• Highly motivated, take initiative, and have excellent interpersonal communication skills.
• Excellent wine and spirits knowledge.
• Ability to manage multiple priorities in a dynamic environment.
• Ability to learn, retain, and present product, menu, and allergy information to guests.
• Basic math skills, able to calculate the correct bill amount and use proper credit card and cash handling skills.
• Food Handler and Alcohol Awareness Certifications (if applicable).
• Flexible schedule, able to work evenings, weekends, and holidays when needed.

Responsibilities

• Greet and welcome guests and promptly serve them food and beverages.
• Receive and process orders in the POS system in a timely and accurate manner.
• Ensure guests have an outstanding experience and address any complaints immediately.
• Maintain cleanliness of tables, countertops, and work areas.
• Perform setup and breakdown of various stations (i.e. deli, dessert, coffee, espresso).
• Prepare drink condiments when necessary.
• Assist with seating guests and answering phones as business demands.
• Perform all other sidework.
• Take on responsibilities outside of the job description as needed, as the company culture involves wearing multiple hats.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed