Night Operations Assistant Store Manager in Training

The Home Depot • Scottsboro, AL

8d

About The Position

The Night Operations Assistant Store Manager in Training (NOASM-IT) gains hands-on experience in the key responsibilities and functions of a Night Operations Assistant Store Manager at The Home Depot. The role includes a comprehensive training program with hands-on experience, mentorship, and leadership development. During training, which may last up to six weeks, the NOASM-IT learns Manager on Duty duties and focuses on overseeing overnight freight operations and executing core freight-handling programs. The role involves collaborating with Night Replenishment Managers on unload, pack-out, and pack-down operations, and working with the Store Manager, Assistant Store Managers, and field teams to develop and implement strategies that support sales, profitability, departmental success, and smooth store operations. NOASM-ITs are expected to lead by example and uphold, maintain, and support lawful company policies and positions.

Requirements

• Must be at least 18 years old.
• Must be legally permitted to work in the United States.
• At least 3 years of work experience.
• At least 3 years of leadership experience.
• Knowledge, skills, and abilities typically acquired through completion of a high school diploma and/or GED.

Nice To Haves

• Ability to collaborate and work effectively with cross-functional teams.
• A bachelor's degree or equivalent degree in a field of study related to the job.
• 3 years of work experience.
• 3 years of leadership experience.

Responsibilities

• Supervise associates in the selling effort, lead the GET culture, and set an example for associates.
• Drive customer service and associate engagement throughout the store; ensure customer concerns are addressed effectively and take necessary action to resolve situations promptly.
• Perform opening, closing, Manager on Duty, and other whole-store responsibilities.
• Follow company policies and procedures and hold associates accountable for following them.
• Learn and apply store standard operating procedures, particularly safety compliance, process accuracy, and shrink mitigation.
• Ensure that self and associates follow safety and hazardous-materials procedures and Safety Matters guidelines.
• Work with key partners to plan merchandise placement and signing, and support stock integrity through inventory management.
• Learn to maintain and operate store equipment and systems and manage daily financial operations.
• Participate in a structured training program covering store operations, customer service, sales and profitability, and company policies and procedures.
• Learn and demonstrate staffing and scheduling practices, identifying and resolving stock deficiencies, supervising associates' selling behaviors, resolving customer issues, and supporting service needs for installed sales, special orders, and product sales.
• Learn and demonstrate the performance management process, including reviewing associate performance and executing disciplinary processes when necessary.
• Complete all assigned training modules and assessments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED