Night Operations Assistant Store Manager in Training

Home Depot • Queen Creek, AZ

3d

About The Position

The Night Operations Assistant Store Manager in Training (NOASM-IT) gains hands-on experience in the responsibilities and functions of a Night Operations Assistant Store Manager through a training program of up to six weeks. The program includes practical experience, mentorship, and leadership development. Trainees learn Manager on Duty responsibilities and oversee overnight freight operations, working frequently with Night Replenishment Managers on unload, pack out, and pack down activities.

The role collaborates with the Store Manager, Assistant Store Managers, and field teams to learn how to develop and implement strategies that increase sales and profitability, create actionable plans for departmental success, and support smooth department operations. The NOASM-IT is expected to lead by example and uphold, maintain, and support lawful company policies and positions. Training covers retail operations, customer service, sales and profitability, company policies and procedures, and preparation for an Assistant Manager position.

Requirements

• Must be at least 18 years of age.
• Must be legally permitted to work in the United States.
• At least 3 years of work experience.
• At least 3 years of leadership experience.
• Knowledge, skills, and abilities typically acquired through completion of a high school diploma and/or GED.

Nice To Haves

• Demonstrated ability to collaborate and work effectively with cross-functional teams.
• A bachelor's degree or equivalent degree in a field of study related to the job.
• 3 years of work experience.
• 3 years of leadership experience.

Responsibilities

• Supervise associates in the selling effort, lead the GET culture, and set a positive example.
• Drive customer service and associate engagement throughout the store, and promptly resolve customer concerns.
• Perform opening, closing, Manager on Duty, and other whole-store responsibilities.
• Follow company policies and procedures and hold associates accountable for doing so.
• Learn and apply store standard operating procedures, particularly safety compliance procedures; maintain process accuracy and take steps to mitigate shrink.
• Ensure that self and associates follow safety and hazardous-materials procedures and Safety Matters guidelines.
• Work with key partners on merchandise placement and signing, and support stock integrity through inventory management.
• Learn to maintain and operate store equipment and systems and manage daily financial operations.
• Participate in structured training covering store management, operations, customer service, sales and profitability, and company policies and procedures.
• Learn and demonstrate staffing and scheduling practices, identification and resolution of stock deficiencies, supervision of associate selling behaviors, resolution of customer concerns, and support for installed sales, special orders, and product sales.
• Learn and demonstrate the performance management process, including reviewing associate performance and executing disciplinary processes when necessary.
• Complete all assigned training modules and assessments.
• Collaborate with Night Replenishment Managers to manage overnight unload, pack out, and pack down operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED