Night Operations Assistant Store Manager in Training

The Home Depot•Huntsville, AL

27d

About The Position

The Night Operations Assistant Store Manager in Training (NOASM-IT) gains hands-on experience in the responsibilities of a Night Operations Assistant Store Manager through a training program that includes practical experience, mentorship, and leadership development. Training lasts up to six weeks and covers key Assistant Operations Manager responsibilities. The trainee learns Manager on Duty duties and focuses on overnight freight operations, including the unload, pack out, and pack down processes, in collaboration with Night Replenishment Managers. The role also works with the Store Manager, Assistant Store Managers, and field teams to learn to develop and implement strategies that improve sales and profitability, create actionable plans for departmental success, and support smooth department operations. The NOASM-IT is expected to lead by example and uphold, maintain, and support lawful company policies and positions.

Requirements

Must be at least 18 years old.
Must be legally permitted to work in the United States.
At least 3 years of work experience.
At least 3 years of leadership experience.
Knowledge, skills, and abilities typically acquired through a high school diploma and/or GED.
Ability to collaborate and work effectively with cross-functional teams is preferred.
A bachelor's degree or equivalent in a job-related field is preferred.
Certifications: None.

Nice To Haves

Demonstrated ability to collaborate and work effectively with cross-functional teams.
A bachelor's degree or equivalent degree in a field of study related to the job.
3 years of work experience (preferred).
3 years of leadership experience (preferred).

Responsibilities

Supervise associates in the selling effort, lead GET culture by example, drive customer service and associate engagement, and promptly resolve customer concerns.
Perform opening, closing, Manager on Duty, and other whole-store responsibilities; follow company policies and procedures and hold associates accountable for doing so.
Learn and apply store standard operating procedures, particularly those related to safety compliance, process accuracy, and shrink mitigation.
Ensure that self and associates follow safety and hazardous materials procedures and Safety Matters guidelines.
Work with key partners on merchandise placement and signing, and support stock integrity through inventory management.
Learn to maintain and operate store equipment and systems and manage daily financial operations.
Participate in structured training covering retail operations, customer service, sales and profitability, and company policies and procedures.
Learn and demonstrate staffing and scheduling practices, identifying and resolving stock deficiencies, supervising associates’ selling behaviors, resolving customer issues, and supporting service needs for installed sales, special orders, and product sales.
Learn and demonstrate performance management, including reviewing associate performance and executing the associate disciplinary process when necessary.
Complete assigned training modules and assessments.