Night Operations Assistant Store Manager In Training

The Home Depot•Eugene, OR

21d

About The Position

The Night Operations Assistant Store Manager in Training (NOASM-IT) gains hands-on experience in the responsibilities and functions of a Night Operations Assistant Store Manager at The Home Depot through a training program that includes hands-on experience, mentorship, and leadership development. Training lasts up to six weeks and prepares the NOASM-IT to execute key OASM responsibilities. The position includes learning Manager on Duty responsibilities and overseeing overnight freight operations, including unload, pack out, and pack down. The NOASM-IT collaborates with Night Replenishment Managers, the Store Manager, Assistant Store Managers, and field teams. They learn to develop and implement strategies to increase sales and profitability, create actionable plans for departmental success, and support smooth department operations. They are expected to lead by example and uphold, maintain, and support lawful company policies and positions.

Requirements

Must be at least 18 years of age.
Must be legally permitted to work in the United States.
At least 3 years of work experience.
At least 3 years of leadership experience.

Nice To Haves

Ability to collaborate and work effectively with cross-functional teams.
A bachelor's degree or equivalent degree in a field of study related to the job.
3 years of leadership experience.

Responsibilities

Supervise associates in the selling effort, lead GET culture, and set the example.
Drive customer service and associate engagement throughout the store, and ensure customer concerns are resolved effectively and promptly.
Perform opening, closing, Manager on Duty, and other whole-store responsibilities.
Follow company policies and procedures and hold associates accountable for following them.
Learn and apply store standard operating procedures, particularly those involving safety compliance, process accuracy, and shrink mitigation.
Ensure personal and associate compliance with safety and hazardous-material procedures and Safety Matters guidelines.
Work with key partners to plan merchandise placement and signing, and support stock integrity through inventory management.
Learn to maintain and operate store equipment and systems and manage daily financial operations.
Participate in structured training covering store operations, customer service, sales and profitability, and company policies and procedures.
Learn and demonstrate staffing and scheduling practices, identifying and resolving stock deficiencies, supervising associates in selling behaviors, resolving customer issues, and supporting installed sales, special orders, and product sales.
Learn and demonstrate performance management, including reviewing associate performance and executing disciplinary processes when necessary.
Complete all assigned training modules and assessments.