the D - Hotel - Night Auditor

The D•Las Vegas, NV

About The Position

The Night Auditor provides mandatory audits of transactions completed that day for the Hotel Department. The role checks audit work and guest charges, processes reservations and billing, supports guests with credit card disputes, and coordinates with Sales on group billing. The position also helps maintain a safe, clean, and comfortable environment.

Requirements

  • Must be at least 21 years old.
  • Able to perform each essential duty satisfactorily.
  • Knowledge of company policies and procedures, including fire and safety regulations.
  • Knowledge of LMS systems.
  • Ability to communicate effectively in English, in written and oral forms.
  • Basic math and budgetary skills.
  • Proficiency in Microsoft Office.
  • Excellent bookkeeping skills.
  • High school diploma or equivalent.
  • Previous experience and/or training.
  • Must have or obtain all required work cards.
  • Excellent organizational skills.
  • Excellent guest service skills.

Responsibilities

  • Check audit work and ensure the accuracy of guest charges.
  • Enter and confirm reservations in the system, including invitee and non-invitee events.
  • Check Settlement Control and no-shows.
  • Ensure EZ Post and Bit Pay transactions follow correct procedures.
  • Verify that gift card transactions, online transactions, and room reservations are billed correctly.
  • Work with guests as needed to finalize credit card disputes.
  • Work evening, weekend, and holiday hours as required.
  • Finalize third-party invoices as needed.
  • Work with the Sales Department to finalize group billing.
  • Maintain a safe, clean, and comfortable environment.
  • Perform maintenance and care of the assigned area.
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