Night Audit

Great American Dining • Plymouth, NH

22d • Onsite

About The Position

The Common Man Inn & Spa in Plymouth, New Hampshire, is hiring a full-time Front Desk Night Auditor. The role requires working the 11 p.m.–7 a.m. shift, with availability on weekends and holidays. The Night Auditor provides guest service at the front desk, handles cash and reservations, communicates with guests and staff, and completes night audit and end-of-day procedures. Applicants should maintain a professional attitude, including when facing challenges, and work well under pressure. Previous hotel front desk experience is preferred; previous night audit experience is helpful, but the employer is willing to train the right candidate.

Requirements

• Customer service and cash handling experience.
• Ability to communicate with guests and other staff members.
• Ability to maintain a professional attitude when facing challenges.
• Ability to work well under pressure.
• Strong leadership skills.
• Excellent time management skills.
• Strong organizational skills.
• Strong customer service skills.
• Self-motivated and results-oriented.
• Creative problem-solving skills.
• Clear, concise written and verbal communication skills.
• Availability to work the 11 p.m.–7 a.m. shift, weekends, and holidays.

Nice To Haves

• Previous hotel front desk experience is preferred.
• Previous night audit experience is helpful.

Responsibilities

• Check guests in and out.
• Operate the switchboard and answer guests’ questions.
• Make reservations and reply to emails.
• Audit the previous day’s work.
• Complete designated cashier and closing reports in the computer system.
• Complete end-of-day activities, including posting charges to accounts, running the night audit backup, and rolling the date.
• Complete the shift’s checklist.
• Balance and drop receipts according to accounting specifications.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed