Night Auditor - Part Time - Weekend

Kings Courtyard Inn • Charleston, SC

8d • $16 - $18

About The Position

Kings Courtyard Inn is seeking a motivated, customer service-focused individual for a part-time night audit position. The role requires availability Fridays and Saturdays from 11 p.m. to 7 a.m. The night auditor verifies guest folio charges, posts daily room charges and other relevant charges, processes deposits for future reservations, reconciles the day’s credit card charges, and closes the credit card batch. As the only employee on staff during the shift, the night auditor also handles overnight concierge, bell, and housekeeping services, assists guests with check-in and check-out, takes reservation calls, and responds to other guest needs.

Requirements

• Comfort working alone without assistance.
• Ability to interact positively with guests in a cordial and congenial manner.
• Detail-oriented and able to identify errors or discrepancies in the computer system; strong organization skills.
• Availability to work Fridays and Saturdays from 11 p.m. to 7 a.m.
• Familiarity with the Windows operating system, Microsoft Office products, email, and multi-line phone systems.

Nice To Haves

• Previous hotel or audit experience.
• Familiarity with Charleston restaurants and events.

Responsibilities

• Complete all steps of the night audit process.
• Compile and collate night audit reports and paperwork and deliver them to the necessary parties.
• Prepare coffee service, collect breakfast cards, deliver newspapers, and prepare paperwork for the morning concierge.
• Answer incoming phone calls and assist as necessary, including taking room reservations; make appropriate recommendations for tours and restaurants without making those reservations.
• Handle all check-in and check-out steps in concierge and bell capacities.
• Create the housekeeping sheet from assignments sent by the housekeeping manager.
• Maintain building security, including handling fire alarm procedures and addressing unwelcome non-guests during night hours.
• Ensure public spaces are clean and orderly before the end of the shift.
• Inform relevant staff of potential problems requiring daytime attention and send an end-of-shift report to front desk and management staff.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed