Night Auditor - Part Time - Weekend

Kings Courtyard Inn•Charleston, SC

About The Position

Kings Courtyard Inn is seeking a motivated, customer-service-focused individual for a part-time night audit position. The Night Auditor works alone overnight on Fridays and Saturdays from 11 p.m. to 7 a.m. The role includes performing the night audit and providing overnight concierge, bell, and housekeeping support. The employee assists guests with check-in and checkout, reservation calls, and other requests, and helps maintain building security and orderly public spaces. The position also includes preparing materials and services for the morning team, reporting potential issues to relevant staff, and sending an end-of-shift report to front desk and management staff. Previous hotel or audit experience and familiarity with Charleston restaurants and events are preferred.

Requirements

Must be available to work Fridays and Saturdays from 11 p.m. to 7 a.m.
Must be comfortable working alone without assistance.
Must be able to interact positively with guests in a cordial and congenial manner.
Must be detail-oriented and able to identify errors or discrepancies in the computer system.
Strong organizational ability is required.
Familiarity with Windows, Microsoft Office products, email, and multi-line phone systems is required.

Nice To Haves

Previous hotel or audit experience is preferred.
Familiarity with Charleston restaurants and events is preferred.

Responsibilities

Complete all steps of the night audit process, including verifying guest folio charges, posting daily room charges, processing deposits for future reservations, reconciling credit card charges, closing the daily credit card batch, and posting relevant charges to guest folios.
Compile and collate night audit reports and paperwork and deliver them to the necessary parties.
Prepare coffee service, collect breakfast cards, deliver newspapers, and prepare paperwork for the morning concierge.
Answer incoming phone calls and assist as needed, including taking room reservations.
Make appropriate recommendations to guests for tours and restaurants; making reservations for tours or restaurants is not expected.
Handle all check-in and checkout steps, providing concierge and bell services.
Create the housekeeping sheet from assignments sent by the housekeeping manager.
Maintain building security, including handling fire alarm procedures and addressing unwelcome non-guests during night hours.
Ensure public spaces are clean and orderly before the end of the shift.
Inform relevant staff of potential problems requiring daytime attention and send an end-of-shift report to front desk and management staff.
Assist guests with requests and issues, including reservations calls and other overnight needs.