Night Audit

DoubleTree West Palm Beach Airport•West Palm Beach, FL

About The Position

The Doubletree West Palm Beach Airport hotel is seeking a fun, ambitious, customer service-oriented Night Auditor to join its Front Office Team. This position performs nightly revenue and settlement audits, prepares daily reports, maintains files, and resets systems for the next day's operations. The Night Auditor also supports front desk and restaurant/bar operations, handles system discrepancies and issues, assists guests and associates, and performs other front-office duties as needed.

Requirements

  • Minimum lifting of 20 pounds.
  • Minimum pulling of 20 pounds.
  • Ability to push, bend, stoop, reach upward, and use manual dexterity.
  • Ability to hear, write, and type.

Responsibilities

  • Prepare daily Restaurant Revenue Report data by auditing Micros tapes and journals and breaking down revenue, covers, waiters’ fees, tips paid out, and settlements by type and cashier.
  • Run audit reports and journals from credit card and computer systems.
  • Input revenue, expenses, and allowances to generate daily reports, including the Guest Ledger Summary and Daily Restaurant Summary.
  • Balance revenue and settlement accounts nightly, maintain files, and reset systems for the next day's operations.
  • Make corrections and adjustments and address computer issues that arise.
  • Ensure reports and backup vouchers are complete and properly filed.
  • Distribute copies of daily-work documentation and reports to the appropriate departments.
  • Review and correct discrepancies in the Front Desk System.
  • Coordinate with the front desk and restaurant/bar closing to support file maintenance and system resets for the next day's operations.
  • Communicate effectively with guests, vendors, and associates.
  • Adhere to applicable federal, state, and local safety and health standards.
  • Assist with the design and preparation of statistical reports and presentations as needed.
  • Perform front desk supervisor, guest service agent, reservations agent, and telephone operator duties as needed.
  • Report information accurately.
  • Follow StepStone and hotel policies and procedures.
  • Attend required hotel meetings.
  • Perform other duties assigned by the immediate supervisor or General Manager.
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