Night Auditor- Asbury Hotel

Sage Hospitality Group•Asbury Park, NJ

7d•Onsite

About The Position

The Night Auditor at The Asbury Hotel audits, balances, and reports on hotel financial activity while providing guests with attentive service. The role handles food and beverage outlet and front-desk transactions, prepares room and daily revenue reports, and completes the nightly audit. It also performs front-desk duties, including guest check-in and checkout, answering questions, operating the hotel telephone system, and supporting a welcoming guest experience.

Requirements

High school education or equivalent experience.
Ability to operate a personal computer, cash register, and calculator.
Ability to compile facts and figures.
Telephone and guest-relations etiquette and skills.
Moderate hearing ability to communicate with guests.
Excellent vision for viewing a CRT screen.
Excellent speech communication skills for telephone conversations with guests.
Excellent comprehension and literacy for reading daily reports and numbers.
Ability to meet the role’s physical demands, including prolonged standing, repeated bending and kneeling, mobility throughout the hotel, and occasional lifting or carrying of items up to 25 pounds.

Nice To Haves

Accounting background preferred, but not required.

Responsibilities

Audit, balance, and report on cash and credit operations for food and beverage outlets, including checks, over/short figures, deposits, counts, house charges, promotional materials, and postings; reset registers.
Audit, balance, post, and report on front-desk transactions, including room charges, phone calls, folios, corrections, adjustments, taxes, disputed charges, deposits, and cash handling.
Audit, balance, prepare, verify, and report room information for rooms management.
Prepare and input statistics and income journal sheets for daily reports.
Balance and close bank ticket codes daily.
Run the final night audit after ensuring nightly revenues are in balance.
Greet arriving guests and complete established check-in procedures using manual and computerized methods.
Facilitate guest checkouts, close guest accounts, and make rooms available for the next sale.
Maintain good customer relations and provide timely, knowledgeable answers about in-house and area functions, in person and by telephone.
Operate PBX equipment to handle incoming and outgoing calls, schedule wake-up calls, and page guests.
Perform Front Desk Clerk duties, including express checkouts.
Perform other duties as assigned, requested, or deemed necessary by management.

Benefits

Medical, dental, and vision insurance
Health savings and flexible spending accounts
Basic life and AD&D insurance
Company-paid short-term disability
Paid time off for vacation, sick time, and holidays
Eligibility to participate in the company’s 401(k) program with employer matching
Employee assistance program
Tuition reimbursement
Discounts on hotels, restaurants, and more
Eligibility to participate in the Employee Referral Bonus Program, with up to $1,000 per referral