Night Auditor

OTH Hotels Resorts•Pittsburgh, PA

12d

About The Position

The Night Auditor manages front desk operations during the overnight shift while performing accounting and auditing functions. The role ensures accurate financial transactions, balances daily revenue, and supports guest service needs during late-night hours. It helps uphold OTH Hotels Resorts’ vision, values, and operating standards through accuracy, accountability, and attentive guest service. The position calls for integrity, strong attention to detail, and the ability to work independently in a quiet, responsibility-driven environment.

Requirements

High school diploma or equivalent.
1–3 years of experience in hotel front desk operations, accounting, or customer service.
Strong attention to detail and accuracy.
Solid numerical and analytical skills.
Excellent customer service and communication abilities.
Strong problem-solving and decision-making skills.
Ability to work independently with minimal supervision.
Effective time management and multitasking abilities.
High level of integrity, reliability, and accountability.
Proficiency with hotel systems, including PMS and night audit software, and general computer skills.
Ability to stand or sit for extended periods, use a computer for prolonged durations, perform overnight shift duties, and occasionally walk the property.

Nice To Haves

A degree in Hospitality, Accounting, or Business.
Experience with hotel systems such as Opera or similar platforms.

Responsibilities

Manage front desk operations during the overnight shift.
Check in late-arriving guests and assist with early departures as needed.
Respond to guest inquiries, requests, and concerns professionally and promptly.
Maintain a welcoming, safe, and service-oriented environment for guests.
Perform end-of-day accounting procedures, including balancing guest accounts and reconciling transactions.
Audit and verify daily financial activities, including room charges, payments, and adjustments.
Generate, review, and distribute daily financial and operational reports.
Ensure financial records and postings are accurate and complete.
Maintain accurate records in the property management system (PMS).
Document and enter transactions and guest account data properly.
Identify and report discrepancies or irregularities in financial data.
Monitor hotel safety and security during overnight hours.
Follow emergency procedures and report incidents in accordance with company standards.
Ensure compliance with company policies, brand standards, and operational procedures.
Coordinate with housekeeping and maintenance to address overnight guest needs or issues.
Prepare the hotel for the next day’s operations and support a smooth transition to morning staff.
Communicate key updates, issues, and reports to management and incoming shifts.