Night Auditor

Peachtree Group Hospitality Management•Maplewood, MN
•$18 - $18

About The Position

The Night Auditor completes nightly audit functions while providing exceptional guest service at the hotel front desk during the overnight shift. The role also supports guest check-ins and check-outs, processes reservations, and responds to guest inquiries. It requires proactive thinking and attention to guest security while helping maintain a safe, clean, and friendly work environment.

Responsibilities

  • Complete nightly audit functions and required shift paperwork and night audit reports.
  • Count cash and maintain the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
  • Review the front desk log for problems, special requests, and other relevant information.
  • Greet, register, and assign rooms to guests.
  • Process guest registrations, including collecting payment.
  • Prepare express checkout folios.
  • Maintain room status inventory.
  • Communicate pertinent shift information to the Front Office Manager, General Manager, and other desk staff.
  • Communicate relevant information to the following shift to support a smooth transition.
  • Maintain and clean the lobby and bathroom as needed.
  • Work closely with hotel departments to provide high-quality customer service.
  • Answer inquiries about hotel services, guest registration, shopping, dining, entertainment, and travel directions.
  • Explain in-room and hotel features.
  • Perform other duties as assigned by management.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • 401(k) retirement match
  • Paid holidays
  • Paid time off
  • Employee Assistance Program and Fund
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