Night Audit

Trailborn Hotel Management • Highlands, NC

5d

About The Position

As a Night Auditor, you are responsible for running all end-of-day financial reports, overseeing property security, and ensuring guest satisfaction and requests are met while serving as the sole front office teammate overnight.

Requirements

• Communicate clearly in writing and verbally.
• Ability to communicate in English, verbally and in writing.
• Ability to work flexible hours, including weekends and holidays.
• Ability to remain upright and continuously move on a firm surface during an 8–10-hour shift.
• Ability to move at least 20 pounds up to 5 feet high without another person’s aid.
• Ability to assist guests with luggage and set up event rooms.

Nice To Haves

• Experience in a hotel or resort setting.

Responsibilities

• Greet, register, and assign rooms to hotel guests.
• Make and confirm guest reservations.
• Verify guests’ credit and establish how they will pay for their accommodations upon check-in.
• Keep records of room availability and guest accounts using the property management system.
• Perform simple bookkeeping, including balancing the day’s receipts and revenue, and audit posted revenues.
• Review accounts and charges with guests during checkout.
• Contact overnight housekeeping or maintenance staff when guests report problems.
• Respond to inquiries about hotel services, guest registration, shopping, dining, entertainment, and travel directions.
• Record guest comments or complaints and refer customers to managers as necessary.
• Complete bucket checks to ensure accounts are current and comply with standards established by the hotel’s Controller.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage with company contributions are listed as eligible for full-time employees; the table does not mark these as eligible for part-time employees.
• Paid time off is listed as eligible for full-time employees; the table does not mark it as eligible for part-time employees.
• 401(k) with company match is listed as eligible for full-time and part-time employees.
• Sick time is listed as eligible for full-time and part-time employees.
• Employee dining discounts are listed as eligible for full-time, part-time, and seasonal employees.
• Employee marketplace discounts are listed as eligible for full-time, part-time, and seasonal employees.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed