Night Audit- Hotel Adeline

Pyramid Global Hospitality•Scottsdale, AZ

7d•Onsite

About The Position

Hotel Adeline is seeking a motivated, detail-oriented Night Auditor to join its Front Desk team. The role provides overnight guest service while supporting front desk operations, accurate financial reporting, and daily audit procedures. The Night Auditor assists guests, manages reservations and check-ins and check-outs, reconciles transactions, and prepares reports that support hotel operations. The position typically works from 11:00 PM to 7:00 AM and requires working various shifts, including weekends and holidays, based on hotel business needs.

Requirements

Ability to work overnight hours.
High attention to detail.
High school diploma or equivalent.
Strong desire to make an impact on other people.
Excellent verbal and written communication skills.
Ability to work in a fast-paced setting.
Ability to stand for the duration of the shift.
Availability to work various shifts, including weekends and holidays.

Nice To Haves

Computer skills.
Proficiency in hotel property management systems (PMS).
Microsoft Office proficiency.
Outgoing and engaging personality.

Responsibilities

Greet and assist guests professionally during overnight hours.
Perform guest check-in and check-out, manage reservations, and respond to guest requests.
Post room charges, taxes, and other transactions accurately.
Audit and reconcile daily transactions, revenue, and payment reports.
Prepare and distribute daily occupancy, revenue, and audit reports.
Review guest folios and resolve discrepancies as needed.
Maintain hotel safety and security procedures, including routine property walks.
Respond to guest concerns, emergencies, and incidents overnight.
Communicate important overnight updates to the morning shift and relevant departments.
Answer calls and respond to requests in a timely manner based on priority.
Maintain regular attendance and work varying schedules based on hotel business needs.
Assist other departments as needed.