Night Auditor - Miami Lakes Hotel on Main

The Graham Companies•Miami Lakes, FL

32d•Onsite

About The Position

The Night Auditor plays a vital role in ensuring a seamless guest experience while overseeing nightly front desk and financial operations. This position combines hospitality, customer service, and accounting responsibilities to support the hotel’s operational and financial accuracy during overnight hours. If you enjoy working independently, providing outstanding guest service, and ensuring precision in financial reporting, this opportunity is for you.

Requirements

High School Diploma (preferred)
Strong computer proficiency (data entry, accounting systems, invoicing, word processing)
Prior hotel front desk or accounting experience preferred
Exceptional customer service and problem-solving skills
Strong written and verbal communication skills
Ability to multitask, prioritize, and meet deadlines in a fast-paced environment
Excellent attention to detail and organizational skills
Ability to work independently with minimal supervision

Nice To Haves

OPERA system knowledge a plus
Bilingual (English/Spanish) preferred

Responsibilities

Perform nightly audit procedures and balance daily transactions from all departments
Manage overnight front desk operations, including guest check-ins and check-outs
Verify guest payments and resolve billing discrepancies
Prepare and distribute daily financial reports
Create invoices, process billing, and manage vendor or contractor payments as needed
Schedule wake-up calls and fulfill concierge-style guest requests
Respond to guest inquiries, concerns, and complaints with professionalism and urgency
Ensure all end-of-day procedures are properly completed across departments
Answer calls regarding reservations and general hotel information
Maintain accurate documentation and records
Perform additional duties as assigned to support hotel operations