Night Auditor/Security Agent - Full Time

Grande Colonial / NINE-TEN Restaurant•San Diego, CA

7d•$20 - $24

About The Position

Grande Colonial is hiring a full-time overnight Night Auditor/Security Agent to provide high-quality guest service and help protect guests and property. The role is suited to a hardworking team player who enjoys overnight work, has a sincere desire to serve, maintains a positive attitude, and is committed to hospitality. Previous hotel guest-service or night-audit experience is a plus, but the employer emphasizes service, guest interaction, engagement with the department, curiosity, and willingness to learn. The position requires open availability for five overnight shifts per week, generally scheduled from 10:45 PM to 6:45 AM. The company operates seven days a week, 24 hours a day; shifts may be rotated or changed when business needs require, and hours depend on business needs. Employees interact daily with guests, visitors, and other departments, and must communicate effectively and provide friendly customer service. Successful completion of a criminal background check is required upon an offer of employment. The organization participates in E-Verify.

Requirements

High school education or GED, three years of related experience and/or training, or an equivalent combination of education and experience.
Ability to read basic procedures and information and write reports when necessary.
Ability to communicate effectively in English and respond to questions from managers, clients, customers, guests, employees, and the general public.
Ability to calculate figures and amounts and apply fractions, percentages, ratios, and proportions to practical situations.
Ability to solve practical problems, interpret written, oral, diagram, or schedule instructions, and communicate the status and accuracy of figures.
Ability to maintain confidentiality and work efficiently and professionally with limited supervision.
Effective use of a networked PC, with working knowledge of Word and/or Excel and other desktop publishing software.
Valid driver’s license and age 21 or older to drive for and on behalf of the company; the position requires being over 21 to operate company and guest vehicles.
Open availability for five overnight shifts per week, generally 10:45 PM to 6:45 AM.
Ability to meet the physical demands of the role, including walking, standing, talking or hearing, using hands to handle objects or controls, occasional running, sitting, and reaching; constantly lift or move up to 10 pounds and frequently lift or move up to 25 pounds.
Ability to complete a criminal background check upon offer of employment.

Nice To Haves

Previous hotel guest-service or night-audit experience.

Responsibilities

Provide friendly, effective customer service to guests, visitors, and internal and external customers.
Help ensure the security of guests and property.
Write reports when necessary and communicate the status and accuracy of figures to staff, outside auditors, and management.
Protect confidential information and perform work efficiently and professionally with limited supervision.
Adhere to safety procedures and report known or potentially dangerous workplace hazards to management.