Night Audit

The Common Man (Great American Dining)•Plymouth, NH

About The Position

The Common Man Inn & Spa in Plymouth, New Hampshire, is seeking a full-time Front Desk Night Auditor. The position works the 11 p.m.–7 a.m. shift and requires availability on weekends and holidays. The role provides guest-facing front desk service and performs nightly auditing and end-of-day accounting tasks. Customer service and cash-handling experience are required. The auditor must communicate effectively with guests and staff, maintain a professional attitude when facing challenges, and work well under pressure. Common Man is an equal opportunity employer and provides reasonable accommodations for qualified individuals with disabilities. This job description is not exhaustive; duties and responsibilities may change at any time with or without notice.

Requirements

  • Customer service experience.
  • Cash-handling experience.
  • Ability to communicate with guests and other staff members.
  • Ability to maintain a professional attitude when facing challenges.
  • Ability to work well under pressure.
  • Strong leadership skills.
  • Excellent time management skills.
  • Strong organizational skills.
  • Strong customer service skills.
  • Self-motivation and a results-oriented approach.
  • Creative problem-solving skills.
  • Clear, concise written and verbal communication skills.
  • Availability to work the 11 p.m.–7 a.m. shift, weekends, and holidays.

Nice To Haves

  • Previous hotel front desk experience is preferred.
  • Previous night audit experience is helpful; the employer is willing to train the right candidate.

Responsibilities

  • Check guests in and out.
  • Operate a switchboard and answer guests’ questions.
  • Make reservations and reply to emails.
  • Audit the previous day’s work.
  • Complete designated cashier and closing reports in the computer system.
  • Complete end-of-day activities, including posting charges to accounts, running the night audit backup, and rolling the date.
  • Complete the shift checklist.
  • Balance and drop receipts according to accounting specifications.
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