Night Audit

StepStone Hospitality•Pittsburgh, PA

About The Position

Oversee overnight front desk operations at a hotel, including guest check-ins, check-outs, and assistance. Reconcile and audit daily financial transactions, prepare reports for management, respond to guest inquiries and requests, and help ensure the security of guests and hotel property. Coordinate with other departments to prepare for the next business day and maintain a clean, organized, and welcoming front desk area. Other duties may be assigned.

Requirements

  • Must be reliable and detail oriented.
  • Must be available to work overnight shifts, including weekends.

Nice To Haves

  • High school education preferred.
  • Previous experience in a hotel environment preferred.

Responsibilities

  • Oversee overnight front desk operations, including check-ins, check-outs, and guest assistance.
  • Reconcile and audit daily financial transactions and ensure records are balanced.
  • Generate and distribute reports for management review.
  • Address guest inquiries, concerns, and special requests professionally and efficiently.
  • Ensure the security and safety of guests and hotel property during overnight hours.
  • Work with other departments to prepare for the next business day.
  • Maintain a clean, organized, and welcoming front desk area.
  • Perform other duties as assigned.
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