Night Audit

Crescent Careers•Bloomfield Hills, MI

23d

About The Position

The Night Audit role balances room, restaurant, and bar activity each day; posts and balances charges and settlements; and maintains files and resets systems for the next day’s operations. The position audits revenue and settlement data, prepares daily reports, makes system corrections, and addresses computer problems during the shift. The role requires professional, courteous interactions with guests and associates, reliable attendance, adaptability, and cooperation with coworkers. The associate must follow hotel safety and security policies and perform other job-related duties as assigned. The description notes that duties may change and that employment is at will.

Requirements

Ability to communicate in English.
Self-starting personality and even disposition.
Professional appearance and manner.
Ability to communicate effectively with guests.
Willingness to assist coworkers and work as part of a team.
Basic mathematical skills and ability to make accurate calculations using a 10-key.
Ability to address guest and employee concerns in a friendly and positive manner.
Ability to access and accurately enter information using a moderately complex computer system.
Ability to maintain punctuality and attendance and comply with hotel safety and security policies.

Responsibilities

Audit Point of Service tapes and journals to prepare Restaurant Revenue Report data, including revenue, covers, waiter fees, tips paid out, and settlements by type and cashier.
Run audit reports and journals from the front office system, Point of Service, and computer.
Make corrections and adjustments and handle computer problems that occur during the shift.
Enter revenue, expenses, and allowances into the front office system to generate daily reports, including the Guest Ledger Summary and Daily Restaurant Summary.
Balance revenue and settlement accounts nightly.
Maintain files and reset systems for next-day operations.
Comply with attendance rules and be available to work regularly.
Maintain professional, courteous, and respectful interactions with guests and associates.
Meet hotel standards for work procedures, dress, grooming, punctuality, and attendance; adapt to changes and learn or improve skills as needed.
Solve routine work problems and ask for help when unsure how to perform a task.
Follow hotel security policies and procedures, including key controls, safe lifting, chemical use, and reporting safety hazards or concerns.
Pitch in to assist coworkers and perform other job-related duties as assigned.