Night Audit

Remington HospitalityYountville, CA
Onsite

About The Position

The Night Audit position involves performing daily audit functions for the front office and all hotel outlets. This includes reviewing and correcting room and tax postings, ensuring accurate and timely posting of house charges, and performing daily back-ups of the front office computer system and night audit program. The role also encompasses front desk duties such as check-ins, check-outs, processing payments, managing reservations, and operating the PBX system, all while providing prompt, warm, courteous, and professional service to guests. The position requires attention to detail, a strong work ethic, self-initiative, and the ability to work varying schedules including nights, weekends, and holidays. The ideal candidate will be a team player who enjoys creating great guest experiences.

Requirements

  • Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
  • High work ethic and self-initiative
  • Ability to work in a standard office environment.
  • Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
  • Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
  • Ability to communicate effectively verbally and in writing.
  • Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
  • Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
  • Ability to hear and participate in conversations and meetings, use phone and/or headset

Nice To Haves

  • May be required to work varying schedules to include nights, weekends, and holidays
  • Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
  • Occasional standing and walking throughout the workday.
  • Occasionally required to stand, walk, bend, reach, or carry items.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Responsibilities

  • Perform all daily audit functions for front office and each outlet of the hotel.
  • Review room and tax posting on computer or register for accuracy, immediately correcting any errors.
  • Ensure all house charges are posted accurately and in a timely fashion.
  • Complete back-up of front office computer system and night audit program daily (if applicable).
  • Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
  • Understand, know and follow management company's accounting and credit policies and procedures.
  • Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc.
  • Treat guests promptly, warmly, courteously and professionally.
  • Provide accurate and clear directions to room locations.
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