NIGHT AUDIT

Zia Park Casino Hotel Racetrack • Hobbs, NM

2d

About The Position

The Night Audit role is responsible for balancing and auditing room revenue, cashier reports, guest and house accounts, and telephone revenue, as well as preparing reports related to daily revenue. The position transmits credit card batches and daily management and accounting reports with supporting documents, and serves as the hotel system liaison during overnight hours. It also performs Guest Service Representative duties as needed, including booking reservations, answering hotel calls, and notifying guests of messages. The role requires handling routine questions and concerns, troubleshooting computer problems, making corrections and adjustments, maintaining confidentiality, and following position-specific cleaning, sanitation, and PPE guidelines. Other duties may be assigned by department or company management.

Requirements

• Must be at least 18 years of age.
• High school diploma or GED required.
• Must be proficient in Microsoft applications.
• Must be able to read and write in English and communicate verbally effectively in English.
• Basic math skills, including addition, subtraction, fractions, decimals, and percentages.
• Ability to make accurate mathematical calculations using a 10-key.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to apply common-sense understanding to written, oral, or diagrammed instructions and to handle problems involving several concrete variables in standardized situations.
• Ability to qualify for licenses and permits required by federal, state, and local regulations.
• Ability to perform the essential physical functions, including regularly standing and using hands to handle objects, tools, or controls; frequently reaching, talking, and hearing; and regularly lifting, pushing, pulling, or moving up to 25 pounds.

Nice To Haves

• Six months of related experience and/or training, or an equivalent combination of education and experience, preferred.
• Good troubleshooting skills.
• Ability to deal with guest and employee concerns in a friendly and positive manner.

Responsibilities

• Balance and audit room revenue, cashier reports, guest and house accounts, and telephone revenue.
• Assist with preparation of reports relevant to daily revenues.
• Transmit credit card batches.
• Complete and transmit daily management and accounting reports and supporting documents.
• Act as the hotel system liaison during night hours.
• Perform Guest Service Representative functions as required, including booking room reservations, answering hotel phone calls, and notifying guests of messages.
• Make responsible judgment calls on guest issues during the overnight shift.
• Make corrections and adjustments and handle computer problems that occur throughout the shift.
• Answer routine questions from coworkers.
• Lead completion of daily tasks within the department or work unit.
• Interact with others as needed to achieve desired outcomes.
• Maintain complete confidentiality of company information.
• Follow cleaning, sanitation, and position-specific PPE guidelines.
• Perform other duties as assigned by department or company management.

Benefits

• Day-one medical coverage may be available, depending on position.
• 401(k) matching may be available, depending on position.
• Annual performance bonus may be available, depending on position.
• Paid time off, earned according to local policy and increasing with length of employment.
• Wellness programs designed to support team members' financial, physical, and mental well-being.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED