Night Audit - Part Time

Horseshoe Bay Resort•Tecumseh, ON
•Onsite

About The Position

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are looking for our next great team members to join us on our Guest Services team. We are committed to providing you with: • Highly competitive wages • An exceptional benefit plan for eligible associates & your family members • RRSP/401K matching program for eligible associates • Discounts with our Crescent managed properties in North America for you & you family members

Requirements

  • Must be available to work overnight, weekends and holidays.
  • Upbeat and engaging personality.
  • True passion for customer service and the guest experience.
  • Self-motivated with a keen attention to detail.
  • Ability to follow instructions as directed.
  • Organizational and communication skills.
  • Thrive in a team environment.
  • Understand the importance that exceptional customer service keeps our guests returning.
  • Reliable transportation to and from work for all scheduled shifts.

Responsibilities

  • Working with our Guest Services team to provide excellent customer service to our guests.
  • Checking guests in and out of their rooms.
  • Managing reservations.
  • Processing payments for hotel services.
  • Sharing insights and knowledge of the amazing amenities in the area and hotel.
  • Being the guest’s first point of contact and manage all aspects of their stay with us to ensure the most memorable of experiences.
  • Working diligently to balance our day of transactions and ensure the utmost accuracy in doing so.

Benefits

  • Highly competitive wages
  • An exceptional benefit plan for eligible associates & your family members
  • RRSP/401K matching program for eligible associates
  • Discounts with our Crescent managed properties in North America for you & you family members
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