Night Audit (Part-Time - Weekends)
Buffalo Lodging Associates, LLC•Brockton, MA
•Onsite
About The Position
The Night Auditor is the face of the hotel during overnight hours and provides superior service to all guests. This is a part-time position for weekend nights, specifically 11 PM - 7 AM on Friday and Saturday nights. There is a shift differential bonus for working overnight.
Requirements
- Customer Service experience, in a hotel setting preferred.
- Must have valid drivers license, and acceptable driving history subject to company approval.
Nice To Haves
- Marriott experience is a plus.
- High School diploma or equivalent is preferred.
- Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred.
Responsibilities
- Greeting guests, complete the check-in/ check-out procedure through the Property management system while obtaining and storing pertinent information.
- Handles cash, credit card information and goods at the property.
- Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner.
- Taking reservations from incoming callers inputs all pertinent information into the hotel management system. Updates and cancels reservations in the system as requested by the guest.
- Organizes previous shifts paperwork, closes and balances all room accounts and vouchers, investigates and analyzes out of balance situations, runs trial balance reports and night audit.
- Prepares guest folios for express check out.
Benefits
- Paid Weekly (Every Friday!)
- Medical, Dental & Vision Insurance
- Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
- Paid Vacation and Sick Time
- Paid Holidays
- Tuition Reimbursement
- Flexible Spending Account
- Company Paid Life Insurance
- Company Paid Short-Term Disability Insurance
- Long-Term Disability Insurance
- Employee Assistance Program
- Hotel Discounts – for You, Your Friends and Family
- Wellness Programs
- Monthly Employee Appreciation Activities & Events
- Learning and Development Opportunities
- Employee Referral Program
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
